AFRICA - English

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Contact Center

Making it easy for you to deal with ABB

Do you have an inquiry but do not know where to turn? In this case you can contact our Contact Centre via phone or e-mail. See the details below.

The Contact Centre's for Africa are located at our head offices in South Africa and Egypt. They provide a simple, single point of contact to all of our sales, service and internal support groups. The Contact Centre teams will ensure that you are connected to the right person. Customers are encouraged to submit all requests for quotations (RFQ's) and Purchase Orders to these regional Contact Centre's.

Northern Africa
Southern Africa

Egypt, North & Central Africa

Working hours:
Sunday to Thursday from 9:00 AM to 5:00 PM.
If you prefer our customer service representatives to call you back during office hours, please send us your contact information here

Click here to go to the Global Contact Centre page

Do you have an inquiry, but do not know where to turn?

In such a case you can contact our Contact Centre via phone, email, web or LiveAgent chat. The Contact Center provides a simple, single point of contact to all of our sales, service and internal support groups.

When you call or send an email or log a web inquiry or chat, our personnel in the Contact Center will register your inquiry and assign it to the relevant ABB person in the business unit or function immediately.

The Contact Center can be reached through the following channels: 

- Africa phone number: +27 (0)10 202 6995
- Africa fax number: +27 (0)11 579 8600
- E-mail address: contact.center@za.abb.com
- Web enquiry form: Contact form

  

LiveAgent Chat:

 

 

Working hours:
7am - 4pm South African Standard Time (SAST), Monday - Thursday
7am - 3pm South African Standard Time (SAST), Friday (except Public Holidays)