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Should a fault be detected within a drive, ABB specialist provides rapid support by using the drive's data which is stored remotely.
An ABB engineer, located remotely from your site, is able to access the drives operating parameters. The ABB engineer can then talk to you, recommending how to fix any faults, and how to get the drive up and running again.
If the fault cannot be fixed remotely, a local ABB engineer can be dispatched to help remedy the fault on-site.
Thank you for your inquiry and interest in ABB.We will get back to you as soon as possible.
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