Technical Support Engineer

Technical Support Engineer

We not only have ambitious goals but also a clear agreement on how to achieve them: For us, the means are as important as the ends. Whatever your role at ABB, you can be sure you are helping to create a better world. From building sustainable power plants in remote corners of the world, or improving safety for workers in automotive factories, to developing new technologies to combat pollution, the work we do touches the lives of millions.

Tehtävät :

We are offering a position as a Technical Support Engineer at ABB Oy, Drives Unit in Helsinki. Your main role will be to provide factory level (Level 3) support to the global RMDR service network, with the main focus being on LV AC Drives. You will have the added responsibility of guiding, instructing and encouraging the service network to build up competence to support customers locally.

Your responsibilities
• Providing support for after sales technical questions related to LV drives in Classic life cycle phase
• Participating in 24/7 on-duty support, including taking urgent calls and customer cases outside regular office hours
• Writing tips on service, maintenance notes etc. as well as revising manuals and other technical instructions
• In addition, you may be requested to utilize your technical expertise in other areas such as quality testing, webinars, service expert days, field service or training

We offer
• A challenging position in a global working environment
• The opportunity for personal development
• The opportunity to further your career in a global company

Vaatimukset:

Requirements
• M.Sc. or B.Sc. in electrical or electric power engineering
• Relevant experience with system drives, e.g. ACS800 (or ACS600)
• Relevant experience with Drive PC tools
• Good written and spoken English skills
• Previous experience with LV drives
• Results-oriented, not afraid of decision making

Ideally, you have
• Good written and spoken Finnish skills
• A general overview of industrial applications and automation systems

Lisäinformaatio

Interested in joining the crew? Apply for the position by October 29th, 2017.

If you have questions, contact Anttijussi Salminen, tel. +358 503 322 462, best available between 15:00PM – 17:00PM.

Sijainti:
Helsinki, Suomi
Työsuhteen tyyppi :
Säännöllinen/pysyvä
Liiketoimintayksikkö :
Business Unit Drives and Controls
Julkaisupäivämäärä :
2017-10-09
Tehtäväalue:
Tutkimus ja kehitys
Tehtävätunnus:
FI59265746_E5

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 136,000 employees www.abb.com

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