Warranty Manager

Warranty Manager

We not only have ambitious goals but also a clear agreement on how to achieve them: For us, the means are as important as the ends. Whatever your role at ABB, you can be sure you are helping to create a better world. From building sustainable power plants in remote corners of the world, or improving safety for workers in automotive factories, to developing new technologies to combat pollution, the work we do touches the lives of millions.

Tehtävät :

We are looking for a Warranty Manager at ABB Oy, Marine & Ports unit in Helsinki to strengthen our Warranty team against increasing amount of vessels under warranty.

You will be responsible for the warranty phase in projects dedicated to you which typically include electrical propulsion, power generation & distribution, vessel automation and control system. You will manage customer warranty issues for comprehensive projects together with in-house technical support, the service organization and production plants. As the customer’s primary contact, you will be responsible for leading the warranty issues that need to be resolved. Your duties will include financial responsibility during the warranty period, communicating with stakeholders, leading the technical team, and ensuring customer satisfaction. As our customers and subcontractors are often located abroad, the position involves some traveling.

We offer an interesting and challenging job in a positive working environment as well as an excellent opportunity to develop your professional skills in project management, customer service and to learn more about ABB technology in the marine business.

Vaatimukset:

We require a B.Sc. or M.Sc. degree and proven technical competence in automation, mechanical or electrical engineering. You have years’ experience in project, service or shipping business. It is required that you are experienced in working independently with end-customers and able to successfully lead interaction as well as the entire customer relations process. We are looking for a candidate with a positive attitude and the ability to cooperate, communicate and work independently. You are patient, thorough and have the ability to work in a multicultural business environment. You have a sense of urgency and are able to motivate your partners to resolve warranty commitments quickly and cost-efficiently. You have excellent written and spoken skills in English and Finnish. Other language skills are an advantage. You are familiar with MS Office software (Word, Excel).

Lisäinformaatio

Interested in joining the crew? Apply for the position by December 17th, 2017.

If you have questions, please contact Juuso Laherma, tel. +358 50 332 5922, best available on Tuesdays from 1:00 p.m. to 2:00 p.m.

Sijainti:
Helsinki, Suomi
Työsuhteen tyyppi :
Säännöllinen/pysyvä
Liiketoimintayksikkö :
Marine & Ports
Julkaisupäivämäärä :
2017-11-16
Tehtäväalue:
Projektien hallinta
Tehtävätunnus:
FI62557785_E1

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 136,000 employees www.abb.com

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