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We believe that outstanding service comes from each individual’s effort to do their best for the customers. By combining expertise in ABB products and systems with worldwide service network and original parts, we support our customers throughout the vessel life time.
By making expert knowledge available in the shortest possible time and drastically reducing the need for costly on-site visits, RDS helps ensure safe and efficient vessel operations and contributes significantly to lower OPEX costs.
Having Remote Diagnostic Systems installed on a vessel towards commissioning and sea-trial is a good deal. Read more about it here.
A day in the life of one our service engineers on duty at our Global 24/7 Technical Support centre
Latest reference list up to March 2014
Taking a broad approach from the design stage onwards is necessary to ensure safety and availability.
Roberto Ongano, project manager for an Azipod® service team, prepares for drydocking in much the same way as a Formula One pit-stop team.
By combining expertise in ABB products and systems with worldwide service network and original parts, we support our customers throughout the vessel life time.
We offer a range of services during newbuilding that prepare the vessel for the operating years to come.
Remote Diagnostic Services streamline the sea-trial, as the faults are more quickly identified and troubleshooted.
Spare parts agreements ensure that the vessel carries original capital spares specific to the vessel's operational profile. Training prepares the crew with the needed competence to operate ABB equipment and systems safely and effectively. Service Agreements ensure that all systems and equipment onboard are monitored and supported 24/7 from day one.
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