The ability to collect and share information and to communicate among field workers and with field office control room operators and systems, improves workflow, data accuracy, task management and scheduling, management of equipment maintenance, production tracking and compliance. Instead of noting information in the field on clipboards and driving back to an office to enter the data into a computer, workers can record information directly into a laptop or tablet while on site and share it immediately, improving workflow efficiency, accuracy, productivity and decision-making.
Mobile workforce applications enabled by private wireless field area networks include:
Mobile workforce management – applications, such as ABB Service Suite, increase mobile workforce productivity and efficiency including dispatching, work progress monitoring, reporting and analytics and more.
Remote equipment diagnostics – enables field workers to speak and/or use video to communicate with engineering operations in real-time, to troubleshoot and in some instances, resolve the problem, accelerating repair time and improving workflow and productivity.
Automated maintenance and repair scheduling – reduces unplanned downtime and improves equipment availability to meet product schedule targets and improve worker efficiency.
Production data acquisition – enables workers to manage daily capture of data on tanks, gauges, meters, sales tickets/receipts, etc., electronically, increasing accuracy and improving workflow, accuracy and production tracking.
On-demand field operations reports – provide easy-to-read visibility into real-time data from multiple sources – assets, routes, operators, etc., and performance versus targets, allowing supervisors to quickly identify problems, prioritize on-site visits and reduce drive time.
Work order management – provides centralized dispatch and work scheduling increasing mobile worker efficiency and reducing travel time and costs.
Workflow management – uses field asset monitoring data, and field operations information to schedule and sequence work for optimal efficiency, increasing overall productivity.
Mobile asset tracking – provides operations with the ability to keep track of the GPS location of key assets and movement of those assets, assisting keeping track of resources as well as optimizing their use.
Additionally, private wireless field area networks can replace expensive cell modems and data subscriptions for mobile communications, making it cost effective for all field workers to have access to email, VoIP services, web and other Internet services, improving productivity, accuracy and efficiency as well as safety.