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Maintenance and Services

ABB Wireless offers customers a comprehensive suite of maintenance and professional services for its wireless networks. An in-depth technical training course that covers all ABB Wireless products is available to educate personnel on all stages of using a wireless network, from planning through troubleshooting.

ABB Wireless Complete Software Care

The ABB Wireless Complete Software Care plan helps customers support and maintain their ABB Wireless networks, increasing system reliability, extending product life and investment protection.

ABB Wireless Complete Software + Hardware Care

The ABB Wireless Complete Software + Hardware Care plan extends the initial hardware and provides advance hardware replacement for ABB Wireless products.

ABB Wireless Training

This comprehensive training course is for technical personnel involved in any aspect of planning, installing, commissioning, or maintaining an ABB Wireless network. The five-day, instructor-led class includes lectures and hands-on labs to familiarize students with RF and IP networking fundamentals, TropOS, MicrOS, ArcheOS and TeleOS, and SuprOS.

Professional Services

An in-depth technical training course is available to educate technical personnel on all stages of using an ABB Wireless network, from installation through troubleshooting.

The ABB Wireless Technical Assistance Center can be reached via
Email: tropos.support@nam.abb.com
US and Canada Toll free: 1.877.987.6767, x4
Worldwide Toll: +1.408.331.6800, x4

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