The Finnish rail network is already equipped with an ABB
MicroSCADA Pro system and RTU560 units to monitor and
control its power system. The Agency was looking for a
contract to cover any faults that might occur, and the routine,
preventive maintenance of the system to minimize the risk of
ABB not only provided the monitoring and control equipment,
but also knew the challenges facing it. In a country where
the temperature can drop to -35°C , with three thousand
kilometer of electrified track to look after, it’s good to have an
experienced team on board.
The contract awarded by Liikennevirasto will see ABB provide
engineering staff on call at all the time, 24 hours a day and
every day of the week. Critical faults will be fixed within four
hours, while less-critical infrastructure will be attended to
within 24 hours.
ABB maintains an extensive stock of spare parts, ready to
be fitted whenever they are needed. And ABB engineers will
apply their experience and local knowledge to prevent device
failures with preemptive repairs – reducing downtime and
This proactive approach to service is highly valued by the
customer, who understands that maintenance carried
out before failure creates significant benefits in extending
lifecycles and reducing costs.
As with any service agreement, the real advantage for the
customer is confidence and predictability – with ABB taking
care of the equipment, Liikennevirasto turns an unpredictable
expense into a known quantity. Finnish trains compete with
domestic airlines for their passengers, and any interruption to
service will damage the viability of their business.
Freight customers are a little more accommodating, but
without a reliable power supply, that business too would be at
Liikennevirasto was looking for a cost-effective solution that
would meet the challenge of ensuring reliable monitoring and
control of its power system. ABB was able to provide that
solution, including a Service Level Agreement (SLA) on the
critical MicroSCADA Pro system.
As well as fixing faults, ABB will carry out regular audits of
the equipment, guide engineers in predictive maintenance
programs and advise Liikennevirasto on the best way to keep
the network functioning at optimal efficiency.
The company already knew ABB and had confidence in its
products and services. That confidence is a critical factor in
awarding any maintenance contract and Liikennevirasto knew
it could trust ABB. Outsourcing such a critical function can
only work when the contracted company has the reputation,
and ability, to deliver without question. ABB is proud to be
such a company.
ABB Substation Automation Service
Draw on the expertise of a market leader. ABB offers a
number of consultative services directly to electrical utilities,
manufacturers and contractors, aimed at supporting you in
running your power system projects, more efficiently and
Contact your local service and sales support team to discuss
your requirements further.
For further information visit: http://new.abb.com/network-management/service