We offer two categories of service agreements.
We offer SupportLine contracts that provide the customer with world class customer support on our 24x365 SupportLine number
+41 844 845 845
Support by telephone or remote VPN connection is available to contract holders 24 hours a day, 365 days a year. Support from a highly qualified engineer is guaranteed within a call-back time of maximum 1 hour, normally much quicker.
We offer software maintenance contracts that include:
- Free minor software release updates
- Discount for major release upgrades and training
- Migration planning
- Full SupportLine coverage
Contact us for more details of how a service agreement can help you.