Harmony Performance Service follows an advanced service, three-step methodology — Diagnose, Implement and Sustain — to audit, analyze and improve control system performance.
Step 1: Diagnose
The Harmony Performance Service uses non-stop data collection and analysis to transform raw data into actionable information. This service uses comprehensive data mining techniques, proven key performance indicators and standard operational values modules to access and analyze process performance.
Step 2: Implement
Based on a thorough analysis, an implementation plan is developed by ABB and the customer through a collaborative review. After the plan has been agreed, improvements can be delivered incrementally or all at once. Phased implementation ensures that process and equipment changes can be made and maintained with steady progress toward performance goals.
Step 3: Sustain
The Harmony Performance Service provides 24/7 monitoring capabilities to sustain benefits achieved after recommended changes are made to help to ensure process performance remains at peak levels. Data collection and continuous or periodic monitoring help to develop operational trends to allow early detection of anomalies and planning for servicing equipment.
Available as a subscription service, the Harmony Performance Service powered by ABB ServicePort offers substantial financial value by providing access to ABB experts without losing time or requiring travel costs to get service experts to site.