The Quality Control System (QCS) Performance Monitoring Service, powered by ServicePort™, identifies, classifies and helps prioritize opportunities to improve product quality, measurement and control health, and control utilization.
QCS Performance Service uses non-stop data collection and analysis to transform raw data into actionable information.
This service quickly pinpoints issues to ensure optimal performance of equipment and systems.
Data is classified based on specific key performance indicators (KPIs) to provide a list of problematic items that are prioritized based on severity, process area, criticality and/or financial impact.
KPI’s include the following:
- Shift reports are analyzed to determine the percentage each control is used per shift. Usage then is measured against the optimum utilization for a specific control to help reduce shift to shift variability.