How do I report?
The ABB Business Ethics Hotline was introduced in 2006 for the purposes of providing all ABB employees and stakeholders, worldwide, with a means to report suspected violations of the ABB Code of Conduct, Supplier Code of Conduct, or applicable laws.
What can be reported?
All ABB Code of Conduct and Supplier Code of Conduct violations shall be reported, including but not limited to:
- Ethics and compliance issues, fraud, misconduct, corruption, financial issues, conflicts of interest, insider trading or antitrust regulations, theft, embezzlement.
- Employee relations and human resources issues, such as harassment, discrimination, improper workplace conduct or immigration issues.
- Loss prevention and asset protection.
- Workplace violence and alcohol/drug abuse.
- Environment, conflict minerals, health and safety, such as occupational health and safety violations.
What kind of information do I need to provide?
ABB will take all reasonable steps to ensure confidentiality throughout the reporting process, so people filing reports should not fear that their identity or issue will be improperly disclosed or abused. Complaints made in good faith will not expose any reporter to sanctions.
When making your report, please be aware that the information you provide or the allegations that you make could result in decisions that affect employees of ABB and other third parties involved in the matter. We therefore kindly ask you to provide us only with information that is accurate to the best of your knowledge.
We also ask that you provide all relevant facts, details and explanations in relation to your report that could assist the ABB integrity office in their investigation of the matter. Reports which cannot be substantiated will not justify further investigation or review.
All stakeholders that have a business relationship with ABB can make a report by:
- Telephoning the ABB stakeholder hotline at + 41 43 317 33 67 (international call rates apply). This service is provided by an independent third party and is available 24 hours a day, 7 days a week. Reports can only be made in English. At the end of your report you will be given a report identification number and PIN so that you can follow the progress of your report online or by telephone; or
- By submitting a Web report through the stakeholder website. Once the report is received by the ABB integrity office, you will receive an email response to confirm receipt.
- When making your report to the Group, we ask that you provide as much detailed information including dates, persons involved, countries, incident etc. so that the ABB integrity office can investigate your report fairly and thoroughly. By providing your personal contact information the Group can communicate with you directly if we require further information and assistance from you.
Stakeholders from Denmark are required to identify themselves in connection with a report and must identify the type of business relationship they have with ABB.
The types of issues that can be reported include:
- Serious offences – which may be of importance to the Group as a whole, or which may be of great importance for individuals’ lives or health.
- Suspicion of serious financial crime, including bribery, fraud, forgery and the like.
- Any Sarbanes Oxley Act breaches –including irregularities within accounting, internal auditing, auditing and in case of suspicion of corruption and crime within the bank and financial sectors.
- Any environmental pollution, serious breached of the industrial safety and circumstances which are aimed at an employee, eg, violence or sexual harassment.
NOTE: Minor offences are not to be reported through the Denmark Stakeholder hotline or Web submission portal.
- Sweden Stakeholders can make reports only in relation to serious irregularities concerning accounting issues, internal control of books and records, and bribery, or other serious issues which affect the vital interests of ABB or are a health and safety concern.
- Sweden reports can only be made against employees who are in higher management or key positions. Other types of reports or issues need to be redirected to and reported through the local ABB Sweden reporting channels (eg, Internal Audit, Security department, Country integrity officer, Human Resources department, HSE officer or other ABB in Sweden management).
- Any reports received by the Group integrity office outside these specifications, will not be reviewed or processed further.
When making your report to the Group we ask that you provide as much detailed information including dates, persons involved, countries, incident etc. so that the ABB integrity office can investigate your report fairly and thoroughly. By providing your personal contact information the Group can communicate with you directly if we require further information and assistance from you.
NOTE: Minor offences are not to be reported through the Sweden Stakeholder hotline or Web submission portal.