How do I report?

The ABB Business Ethics Hotline was introduced in 2006 for the purposes of providing all ABB employees and stakeholders, worldwide, with a means to report suspected violations of the ABB Code of Conduct, Supplier Code of Conduct, or applicable laws.

What can be reported?

All ABB Code of Conduct and Supplier Code of Conduct violations shall be reported, including but not limited to:

  • Ethics and compliance issues, fraud, misconduct, corruption, financial issues, conflicts of interest, insider trading or antitrust regulations, theft, embezzlement.
  • Employee relations and human resources issues, such as harassment, discrimination, improper workplace conduct or immigration issues.
  • Loss prevention and asset protection.
  • Workplace violence and alcohol/drug abuse.
  • Environment, conflict minerals, health and safety, such as occupational health and safety violations.

What kind of information do I need to provide?

When making a report to the ABB integrity office, reporters are encouraged to disclose their identity. Reports can be made anonymously; however, ABB strongly encourages reporters to provide their contact details or email address so that contact can be maintained throughout the investigation. 

ABB will take all reasonable steps to ensure confidentiality throughout the reporting process, so people filing reports should not fear that their identity or issue will be improperly disclosed or abused. Complaints made in good faith will not expose any reporter to sanctions. 

When making your report, please be aware that the information you provide or the allegations that you make could result in decisions that affect employees of ABB and other third parties involved in the matter. We therefore kindly ask you to provide us only with information that is accurate to the best of your knowledge. 

We also ask that you provide all relevant facts, details and explanations in relation to your report that could assist the ABB integrity office in their investigation of the matter. Reports which cannot be substantiated will not justify further investigation or review.
Employee reporting
Stakeholder reporting
ABB employees should report their concerns initially to their direct management, country integrity officer, country human resources manager, or alternatively, through their country specific Business Ethics Hotline number. Employee country hotline numbers are available on the ABB intranet website (available only internally).

All stakeholders that have a business relationship with ABB can make a report by:

  • Telephoning the ABB stakeholder hotline at + 41 43 317 33 67 (international call rates apply). This service is provided by an independent third party and is available 24 hours a day, 7 days a week. Reports can only be made in English. At the end of your report you will be given a report identification number and PIN so that you can follow the progress of your report online or by telephone; or
  • By submitting a web report through the  portal hosted by Navex; 
  • When making your report to the Group, we ask that you provide as much detailed information including dates, persons involved, countries, incident etc. so that the ABB integrity office can investigate your report fairly and thoroughly. By providing your personal contact information the Group can communicate with you directly if we require further information and assistance from you.