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ABB Customer World

George R. Brown Convention Center, Houston, Texas | March 4-7, 2019

ABB Customer World returns to Houston in March 2019

ABB Customer World brings together professionals from utilities, industries and infrastructure for a premier educational and collaboration event in North America. Working closely with our Customer Advisory Board, we’ve built an experience to deliver you an innovative look at new ideas, trends and technologies that will impact the way your company moves forward in a rapidly changing business landscape.

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Program features

Keynote sessions

Educational workshops and training

Technology & Solutions Center

Customer appreciation event

Morning keynote sessions share big ideas and get your day at ABB Customer World off to a great start. Luncheon keynote panel sessions bring together industry leaders to share insights and experiences on timely topics. Past speakers have included ABB executives such as CEO Ulrich Spiesshofer and CDO Guido Jouret, former Ford CEO Alan Mulally, retired airline captain "Sully" Sullenberger, and Maureen Borkowski the Chairman & President of Ameren Transmission Company.

ABB Customer World features hundreds of education workshops, forums, panel discussions, and hands-on training courses delivered by industry leaders, technical experts, and end-users. Tiered programming from macro to micro content ensures a relevant educational experience for attendees at all levels.

Business Forum

Non-technical content addressing business trends, professional development, and project management.

Applications and Best Practices

Technology trends and solutions to key technical and operational issues.

Technological Advancements

New product introductions, system enhancements, and product selection guidelines for ABB product and system innovations.

Hands-on Technical Training

Hands-on training for users of ABB product families.

Transcripts of completion, which may often be used for professional development hours (PDHs) are available for all sessions and some select sessions offer CEUs to participants.

The Technology & Solution Center has been redesigned to maximize the customer experience. As in previous years, we’ll have regular tours of the exhibit floor as well as lounge areas to recharge and connect with fellow attendees.

You’ll also notice that some of our well-known brands like Baldor and Thomas & Betts have been absorbed into the overall ABB brand. Same great products, now under one name: ABB. Please help us welcome our newest members of the ABB Group, B&R industrial automation and GE Industrial Automation will be joining us on the Technology & Solution Center floor.

From control systems, electrification products and solutions, advanced manufacturing equipment and instrumentation, automation and control to the world’s most comprehensive power systems offering—and much more—the Technology & Solution Center is a showcase for products, systems and services across multiple sectors.

At evening networking receptions and informal discussions, connect and collaborate with not only exhibitors and technology experts but also your peers, industry leaders and technology partners.

With over 120,000 square feet of exhibits and a brand new interactive app to navigate the show floor, you’re sure to find what’s most interesting for you.

Each year, at the height of ACW we like to let loose and have fun with all our customers, employees, and partners. Last year, we rocked out to The Molly Ringwalds, listened to tunes spun by our very own YuMi robot, and enjoyed the crooning of our house band Digital Output. What could possibly be in store for the 2019 event? You'll have to wait to see.