The FIM license file is linked to a Machine ID. The Machine ID is a unique identification representing the physical address of a network adapter in the Windows Operating System. Depending on the computer hardware, the number of network adapters is different. For example, a laptop computer sitting in a docking station contains more network adapters than a touch pad.
FIM shows all available Machine IDs (i.e. the network adapter IDs) on the LICENSE HANDLING options page. All displayed Machine IDs can be used for the license handling. But, and this is important, the linked Machine ID of the license file and therefore the corresponding network adapter must be enabled all the time to ensure that FIM can identify that ID and grant the valid license.
Some computer hardware disables the network adapters automatically if not used. This is usually caused by the power options of that computer node. A disabled network adapter is no longer visible in the Microsoft Operating System and therefore not visible for FIM either. If a FIM license is linked to a Machine ID where the corresponding network adapter has been disabled, then the FIM will signalize that the license fails.
The FIM options LICENSE HANDLING shows the currently used license file and the Machine ID where it is based on. Please check that the license file Machine ID is also listed in the available "Machine IDs of this computer" section.
Then please ensure that all network adapters of your computer are enabled:
- Open the Windows Start Menu and select the Control Panel.
- Then please navigate to the Network and Sharing Center option.
- There, please select Change adapter settings which will provide an overview about which adapters are enabled or disabled. Please enable all adapters (right mouse click).
If the license file is still invalid then please contact your local ABB support team. You will find further information about your local ABB support at www.abb.com