Service Engineer - Drives, Abu Dhabi, UAE

Service Engineer - Drives, Abu Dhabi, UAE

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The role of Service Engineer will be a part of the Robotics and Motion (RM) Division based in Abu Dhabi, UAE. ABB is the World leader in Robotics and Motion (RM) offering a wide range of products and services including drives, motors, generators and robots. Key applications include energy conversion, actuation, automation, standardized manufacturing cells for applications such as machine tending, welding, cutting, painting, finishing, palletizing and packing, and engineered systems for the automotive industry. The Service Engineer is expected to ensure proper execution of the commissioning and service on ABB MV and LV Drives winning full customer satisfaction and confidence thus being an Ambassador for ABB in front of the Customer.


Main Accountabilities:-

• Ensure the service the executed in accordance to ABB’s guidelines, trouble shooting manuals and OHS standards

• Quick response to customer calls.

• Attend jobs with complete preparedness, with complete ownership to give professional approach and to ensure quick and correct completeness of the job.

• Ensure proper team work and support each other in the team whenever required.

• Perform warranty repairs and complete warranty handling procedures.

• Update details of installed database.

• Provide the End User with consultancy service with regards to the maintenance procedures and spare parts supply in accordance with ABB guideline thereby increasing the reputation of ABB and where applicable generating additional sales

• Ensure timely completion of site reports, time sheets etc.

• To be accountable for spare parts, tools and equipment that are/is required in order to complete the job at hand

• Provide customer training for ABB products.

• Ensure availability over phone/ E-mail(except during Annual holidays)

• Provide customer trainings whenever required.

• Handling 24/7 emergency telephone and provide technical support to customer.


You should have a bachelor's degree in electrical engineering with a minimum 3 to 4 years of ABB or equivalent LV or MV drive commissioning and service experience on ACS 800, ACS 880, and ACH 550 drives along with excellent knowledge in drive systems and drive fundamentals. ABB MV drive commissioning or service experience on any of ACS 1000, ACS 6000, ACS 5000 drive systems will be preferred.

Good communication skills and knowledge in information technology is required. Flexible and willing to travel on a short notice. Clear and good communication skills, with fluency in English language both in spoken and written is a must.

Additional information

Please note: ABB reserves the rights to withdraw this job publication at any given time.

Abu Dhabi, Generic, Utd.Arab Emir.
Contract type:
Business unit:
Business Unit Drives
Date posted:
Job function:
Service and Maintenance
Publication ID:

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 136,000 employees

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