Account Manager

Account Manager

The offer has expired.

Looking to hire a local sales person for region of Ontario Canada. Candidate will be part of local sales team and travel is required from 50 to 60% of time. Candidate will be responsible for some key accounts and a regional territory. Candidate will need to exhibit the necessary sales skills with experience in selling engineered systems, consulting studies, and/or digital solutions.


Manage the Total Customer Relationship
- Develop and /or facilitate relationships with customers at all levels both within ABB and within the customer
- Apply a high level business acumen, including an understanding of the customer’s business drivers, industry, economic trends,issues and competition
- Act as focal point for problem resolution and initiate and monitor the Customer Complaint Resolution Process
- Monitor and maintain an awareness of all key ABB/client activities, including the representation of client issues, needs and concerns throughout ABB Account Planning and Management
- Lead the development and implementation of the account plan to include: designing the executive relationship strategy, prioritizing the opportunities, identifying a target for each solution (project) including the required resources and support for same
- Consistently promote solutions that are considered strategic and high-value by both the customer and ABB
- Drive growth in assigned accounts
- Leverage internal ABB channels to maintain and improve customer satisfaction and to maximize revenue
- Develop and maintain detailed knowledge of the customer’s strategy, purchasing behavior, organization including decision makers, influencers, and sponsors
- Develop and maintain detailed knowledge of BU strategies as well as current and emerging solution capabilities for products,
systems and service
- Time management skills, Effective writing and producing timely and precise customer visit report and /or minute of meeting and actions follow up.
Opportunity Management
- Actively seek out new opportunities at assigned accounts
- Monitor and update all key data related to the opportunities, utilizing the prescribed tools and processes including SalesForce
- Lead the development of the tactical plan to ensure a winning Bid, utilizing the ABB Capture Team Selling process
- Provide rolling forecasts based on the development of named opportunities and actions to support same
- Leverage internal channels for support during the entire process from early pursuit through to final negotiations
- Plan, facilitate and lead negotiations
- Provide regular feedback regarding status of all key opportunities during and after bidding
Teamwork and Communication
- Provide regular reports, briefings and reviews as required using the agreed processes
- Actively participate in the Account Management community to share ideas, expertise and lessons learned with other Account
Managers and teams, to promote cross-ABB learning and to identify new solution possibilities


- Person with minimum 5 to 7 years proven sales experience, Min 4 years of related account management experience
- Proven effective communicator and facilitator
- Proven track record of target achievement
- Minimum educational requirements include either Professional Engineer degree, Technician or Technologist graduate diploma.
Proven track record in managing a sales region and key or major accounts
- Proven track record selling engineered systems, consulting services and digital solutions
- Contract management skills are a necessity

Additional information

ABB is an Employment Equity Employer and values a diverse workforce. ABB will provide reasonable accommodation to applicants with disabilities. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process. We also offer a stimulating work environment, competitive salaries and a complete benefits package.

ABB is prepared to act on requests for disability accommodations that might be required to allow any disabled person to access our facility. Please advise us if any attending person requires/requests some specific form of disability accommodation.

The masculine form is used as neutral gender and includes men and women.

Burlington, ON, Ontario, Canada
Contract type:
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Business Unit Grid Integration
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ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 136,000 employees

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