Field Service Technician

Field Service Technician

The offer has expired.


• Reviews specifications and determines departmental requirements for commissioning man-hours, cost of commissioning, technical manual requirements, time required for office support and training required by the customer
• Handles post commissioning warranty activities
• Performs field assignments to solve customers’ operational problems, optimize the performance of their equipment and commission new equipment
• Works with Customer on field related problems
• Reviews, interprets and comments on technical specifications
• Recommends technical strategy and resolve technical problems
• Performs technical product support for the AMO and key processes
• Performs field activities, including testing, inspections and site visits
• Maintains awareness of technical and market trends
• Participates in department administration
• Follows scheduling and administrative procedures
• Participates in technical training
• Participates in technical presentations
• Participates and follows Safety procedures and promotes a Safety environment


• Bachelors of Engineering or Technologist certification
• 10 years of service experience in power generation, protection, transmission and distribution (breakers, contactors, etc)
• Ability to formulate solutions to technical problems, prepare technical quotations and reports
• Able and willing to be called for Customer emergency situations and scheduled service calls requiring unsupervised work at customer sites. This may include some longer term work assignments at customer sites.
• Strong verbal and written communication skills French & English written and oral
• Strong interpersonal skills with customers and co-workers is extremely important
• Safety minded and proven safe work record
• Self-motivated and ability to work in a team environment as well as autonomously (as required)
• Strong computer skills : Office Suite – Autocad an asset
• See problems as a challenge and be able to find solutions through research, peer networking and Centre of Excellence networking
• Must have valid driving license permit

Additional information

ABB is an Employment Equity Employer and values a diverse workforce. ABB will provide reasonable accommodation to applicants with disabilities. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process. We also offer a stimulating work environment, competitive salaries and a complete benefits package.
ABB is prepared to act on requests for disability accommodations that might be required to allow any disabled person to access our facility. Please advise us if any attending person requires/requests some specific form of disability accommodation.
The masculine form is used as neutral gender and includes men and women.

Saint-Laurent, QC, Quebec, Canada
Contract type:
Business unit:
Business Unit Protection and Connection
Date posted:
Job function:
Service and Maintenance
Publication ID:

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees.

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