Customer Support Specialist

Basic Info

Location
Saint-Jean-sur-Richelieu, QC, Quebec, Canada
Job type
Full-Time
Contract
Regular/Permanent
Sales
Professionals ( > 2 years of work experience)

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

ABB Electrification business (EL) is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel. The System Administration Representative will be responsible for the data accuracy related to speci-al prices and Customer profiles for the Central Region

Your responsibilities

  • This position is responsible for the Central (Ontario) region
  • Creation and maintenance of Quotes, SPAs, Net Sheets and Customer profiles
  • Authorization setups for Distributors
  • Pricing maintenance
  • Reporting: daily, weekly and monthly reports for different groups (CSRs, Inside and Out-side Sales)
  • Projects such as integrations and Price Increases (adjustments)

Your background

  • High school diploma or equivalent expirence
  • 3 years of experience in a similar environment
  • Familiarity with electrical product knowledge, an asset
  • Demonstrates strong leadership and communication skills
  • Proven organizational skills
  • Ability to handle multiple projects simultaneously while maintaining high attention to detail
  • Proficient with Microsoft office products
  • Fluent in English (spoken and written)
  • Fluent in French (spoken and written)
  • Motivated, self-starter, able to work independently
  • Experience in building strong interpersonal customer relationships

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

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