Key Account Manager

Basic Info

Cairo, Egypt
Job type
Senior professionals ( > 5 years of work experience)

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

The Power Grids business delivers products, systems, service and software solutions as part of its comprehensive power & automation offering for the grid across the power value chain - serving utility, industry, transportation and infrastructure customers.

You as a Key Account Manager you will be a part of the Power Grids Business will be based in Cairo, Egypt. Reporting to the General Manager of Dry and Distribution, you will be responsible as a key person dedicated and neutral for the Accounts of International EPC’s. Main role is to support all ABB stake holders to capture the biggest portion of ABB Portfolio (Package).

Your responsibilities

  • Representing ABB as one key face to the Strategic Accounts.
  • Involving the main ABB stakeholders in the planning phases insures their buy-in for the implementation.
  • Strengthening the customer relationship through direct communications.
  • Maintaining and promoting ABB high quality standards.
  • Developing awareness to customer for all ABB products and service availability.
  • Supporting ABB Team to secure business growth and profitability.
  • Directing communications & Coordination with the ABB Global Key Account Managers.
  • Establishing Targets and KPI’s to ensure fulfillment of ABB strategic objectives with the Customer.
  • Conducting customer satisfaction surveys to identify performance gaps and or opportunities.
  • Using the ABB term (SWOT / Strength- Weakness – Opportunities - Strength) to analyze and update the strategy with the customer.
  • Providing evaluation of the business climate and its effect on sales goals.
  • Monitoring and reporting on product issues.
  • Evaluating feeder factory performance and identifying issues that may affect sales performance.
  • Assisting all BU’s in their plans and budget towards his key accounts.
  • Setting up account capture strategy for each project.
  • Implementing and developing the account plan.
  • Setting consistent marketing skills and capabilities for the account team.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • A Bachelor’s degree in Engineering.
  • Minimum of 15 years including at least 5 years in a managerial position.
  • Previous work experience in Project management, Sales and Business management and Commercial & Legal consultancy Background is a plus.
  • Excellent understanding of customer's organization, culture, vision, buying behavior and processes.
  • Previous Account Management experience within ABB coupled with knowledge of ABB capabilities, product and solution is a plus.
  • Well acquainted with the local rules to avoid any unforeseen future problems.
  • Proficiency in both spoken & written English language is required.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

In case you have inquiries or face difficulties in applying, contact us at: No CVs allowed on emails.

It is an exciting time to join ABB Power Grids. ABB and Hitachi have signed an agreement to create a joint venture (JV). By combining ABB Power Grids’ with Hitachi’s complementary strengths, we plan to form a new and stronger global leader in the power sector. ABB Power Grids and Hitachi will have more than 230 years of combined heritage and experience. Together, we will be well-positioned to shape the future of energy, with pioneering technologies, as the partner of choice for enabling a stronger, smarter and greener grid. The transaction is expected to be completed by the first half of 2020, subject to regulatory approvals. Join us on this exciting journey.

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