Field Service Engineer

Basic Info

Warrington, Cheshire, United Kingdom
Job type
Service and Maintenance
Professionals ( > 2 years of work experience)

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

Delivery and support the delivery of the portfolio of LV & MV Variable Speed Drives services to meet customers needs, including hands on technical maintenance and repair activities on site, supporting factory activities and direct customer technical support

Your responsibilities

  • Ensure ethical behaviour in line with code of conduct
  • Ability to work stand alone and within a team
  • Good keyboard skills and working knowledge of Standard Applications
  • Awareness and ability to operate to general Health & Safety Rules
  • Commitment to working away from home and occasional offshore and abroad work
  • Good knowledge of maintenance and repair techniques
  • Commitment to self development and continuous knowledge and skills improvement through formal and hands on training and development
  • Knowledge of the ABB Drives Service portfolio
  • Conversant with the creation and interpretation of Tender documentation desirable
  • Planning and time management skills
  • Maximise the scope of the existing LV/MV Drives Service portfolio to sell and deliver added value solutions to customers
  • Maintain the expertise of the ABB service team through training, personal development, workshops, documentation and knowledge sharing
  • Understanding of Customer Service principles and their effect on the business
  • Integrate into the wider Country Service Team and other ABB business areas developing cross business opportunities
  • To ensure compliance with Sustainability Processes, Quality Management System, Safety Procedures and Accountancy Policies
  • Interact and work directly with customers at varying levels to meet their expectations of the Service product
  • Ensure legal compliance for customers
  • Responsive to customer requests
  • Develop and maintain key customer relationships
  • Planning and organising of own time to maximise customer facing time

Your background

  • High degree of technical knowledge of Drives Products and services
  • Strong background in an Industrial sector
  • Demonstrate excellent customer focus
  • Technical Qualification in Electrical Engineering (Minimum ONC or equivalent)
  • Good networking and strong people skills
  • Results orientation
  • Experience of differing business sectors and industry familiarisation (desirable)

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

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