Region Service Sales Specialist

Basic Info

Location
Home Based, United Kingdom
Job type
Full-Time
Contract
Regular/Permanent
Service and Maintenance
Professionals ( > 2 years of work experience)

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Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

ABB is seeking to recruit a Sales Specialist to contribute to the orders budget within Electrification service business and develop the strategy to deliver profitable growth within the service portfolio.

Your responsibilities

  • Identify and deliver opportunities for servicing and maintenance activities on the large installed base of ABB Medium and Low Voltage products;
  • Provide customers with excellent support within the sales processes;
  • Manage and drive growth within the product portfolio, managing pricing and margins to ensure that targets are met;
  • Utilization of prospect/activity tools and systems, and timely updates of relevant information held in these systems i.e. Salesforce
  • Monitor prospects, market and competitor activities and provide the relevant reports and information;
  • Contribute to the sales team within the EL service businesses and ensure collaboration and sharing of information and opportunities;
  • Liaise closely with the company’s engineers and customers on both technical and commercial issues that arise as part of the tender development process;
  • Attend and present at both external customer and internal meetings;
  • Develop new customer leads;
  • Forecast accurately and on time of orders;
  • To constantly seek to improve quality standards in all aspects of our operations;
  • Maximize the scope of the existing EL Service with delivery of added value solutions to customers;
  • Understanding of Customer Service principles and their effect on the business;
  • Working in line with ABB group directives and policies;
  • Ensure ethical behavior in line with code of conduct;
  • Integrate with the wider Country Service Team and other ABB business areas developing cross business opportunities;
  • Manage the environmental risks associated with the business unit;
  • To ensure compliance with Quality Management System, Health & Safety Procedures and Accountancy Policies;
  • Interact and Manage key customers and their expectations of MV and LV products;
  • Ensure legal compliance for customers;
  • Responsive to customer requests;
  • Planning & organising of own time and sales team function to ensure key deadlines are met for both internal and external customers.

Your background

  • Essential: Minimum Qualification to HNC level or equivalent;
  • Experience within the Electrical industry;
  • Quotation production experience;
  • Sales experience and proven track record of delivering results;
  • Use of CRM tools;
  • Sales planning ability;
  • Excellent Communication Skills, Good networking and Strong Interpersonal skills.
  • Desirable: Knowledge of ‘intelligent’ systems (PLC Controls, DCS systems, communication protocols, etc);
  • Knowledge of basic commercial law/terms and conditions would also be an advantage
  • Knowledge of key market sectors;
  • Management and coordination experience.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

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