Order Management Coordinator

Basic Info

Vignate, Milan, Italy
Job type
Professionals ( > 2 years of work experience)

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

We are searching for an Order management Coordinator, who will join out Electrification Business, Global Market Business Line located in Vignate, Italy.

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Your responsibilities

  • Pro-actively communicate with customers and internal functions in order to guarantee customer satisfaction by providing all relevant information. Ensure the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
  • Provide appropriate solution for customer requests, and coordinate with related teams to ensure the complete handling of the requests (e.g. order changes, order completion, expediting, credit management, tracking and communication, blocks and suspensions, etc.).
  • Lead a team of 6 employee

Your background

  • Degree in a Business administration, Engineering or similar
  • 3-5 years of experience in a similar position
  • Fluency in English and italian language
  • Other language (French/Spanish) will be considered as a plus
  • Knowledge of MS Office; Excel, Word, Access Familiarity with SAP SD will be a plus
  • Experience in Sales Orders Management, Sales Returns Management, Leadership of the Order Management team, Export to non EU countries processes.
  • Communication skills will complete your profile

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

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