IS RPA Service Manager

Basic Info

Kraków, Malopolskie, Polska
Rodzaj pracy
Ekspert (> 5 lat)

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

If you are looking for big, global challenges, Information Systems (IS) is the place to come. ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world. Our team is full of passionate people building everyday a great ecosystem of process automation solutions supporting variety of ABB businesses. You will play a key role in strengthening our Global IS team, supporting Robotic Process Automation CoE in Krakow. Reporting to the Head of the CoE, you will be part of a team responsible for analyzing key data and providing valuable insights to support business decisions regarding IS solutions.

Your responsibilities

  • Develop and maintain the Roadmap of the system.
  • Support creation of cost estimates and project plans for automation initiatives, create and control budget execution.
  • Accountable for the resolution of any incident, change or project delivery which has, or might have, a major impact on the RPA platform.
  • Lead the Service Review Meetings to review the status and quality of the service.
  • Maintain the relationship with the application vendor and delivery vendors.

Your background

  • A Master degree in Computer Science or related fields.
  • Over 5 years’ experience in service management (ITIL) and project delivery (PM BOK and SCRUM).
  • Knowledge of RPA platforms like Blue Prism, Automation Anywhere or UI Path will be a plus.
  • A collaborative, solutions and customer service-oriented approach and strong communication skills.
  • Strong analytical skills and a deep understanding of the overall context of business processes and technologies
  • Fluency in spoken and written English.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

Your benefits
• Enjoy a stable employment in a company with a long history in innovation and technology.
• Collaborate with experienced experts in an international environment.
• Seize individual development and training opportunities, from job specific to soft skills.
• Get private medical care (including offers for family members) and life insurance.
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.

Apply now for this job and become our next IS RPA Service Manager.

Important, please include in your CV the following passage:

“I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.

“I also consent to processing of my personal data for the purposes of any future recruitment processes”.

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