Service Agreements

Configurable services to meet your needs

Customer service agreements govern the cooperation between customer and ABB, with agreed processes and procedures to commonly operate and serve assets with optimized and predictable costs. 

ABB low voltage systems service can offer comprehensive Power Care service agreements that are designed specifically for each particular process. Through agreed contacts and defined response times, through preventive maintenance programs and maintenance services, unscheduled outages can be reduced and maintenance workflows are streamlined.

Contact ABB to bundle individual services into one contract: from spare parts, technical support to modernization agreements that ensure ongoing operations.

A service agreement always guarantees that the resources you need are available in the form of well-trained teams with practical experience, application experts with a wide range of skills and product specialists with an in-depth knowledge about distribution automation products, medium-voltage switching, limiting, measuring and sensing devices, switchgear, modular substation packages, e-houses and energy storage modules.