It was supposed to be a smooth handover.

Albert, a lead engineer at an OEM specializing in HVAC systems for critical environments, had just delivered a new cooling solution to Dorit — the IT manager of a high-performance data center. It had taken months of design, fine-tuning, and testing to ensure optimal efficiency and reliability. Albert knew how much was riding on it.

Dorit, in turn, had trusted Albert’s solution. After careful evaluation, she had chosen to invest in his system — confident it would safeguard the heart of her operations: the data.

But one afternoon, everything changed. A minor fault in a motor starter component — a single contactor — failed during a restart under high load. The cooling system shut down. Within minutes, temperatures in the server room began to climb. Critical infrastructure faltered. Systems slowed.
And data — vast, valuable, irreplaceable — was suddenly at risk.

Albert faced the hard question: “Why didn’t we see this coming?”
Dorit had just one: “How much data can we afford to lose per minute?”