Global site

ABB's website uses cookies. By staying here you are agreeing to our use of cookies. Learn more

ABB Ability™ Smart Sensor for mechanical products

Questions and answers

Installation
Smart Sensor for mechanical products
Usage, support, and security
User management
Gateway
Knowledge base

Installation


What are the technical requirements for the installation and use of the Smart Sensor for mounted bearings?

The Smart Sensor supports Bluetooth® 4.0, 4.1, 4.2, 5.0, and Bluetooth® Low Energy. A WirelessHART (HART 7.4) version is also available.If the Smart Sensor App is not listed in the application store it means that the smart device is not fulfilling these requirements.

Please make sure that the Smart Sensor App has Location Services activated from your smart device's settings. This is required to establish a connection between your device and your Smart Sensors. 

Supported operating systems (January 2020):
  • Minimum Android: 5.11
  • Minimum iOS: 10.3.3

Minimum Internet browser versions on Windows Operating System for tested usage of the Smart Sensor Portal (January 2020):
  • Chrome 78
  • Firefox 70
  • Internet Explorer 11
  • Edge 18

What is myABB?

MyABB is a personalized channel for ABB services, helping to maximize equipment availability, optimize the lifecycle of assets and improve operational efficiency and performance. A myABB account is required for use of the Smart Sensor Portal and the Smart Sensor App.

What is ABB Ability?

ABB Ability™ is our unified, cross-industry digital offering – extending from device to edge to cloud – with devices, systems, solutions, services, and a platform that enables our customers to know more, do more, and do better, together.

Does the Smart Sensor for mounted bearings require subscription to work?

No, the Smart Sensor for mounted bearings comes with complementary subscription.

My Smart Sensor package is missing parts or some parts are faulty.

If you notice any faults on the Smart Sensor or other parts, please contact your Smart Sensor supplier.

Can the Smart Sensor be transferred to another asset?

Yes, the Smart Sensor can be moved to another asset. This requires the Smart Sensor to be first deleted from the old organization with the Smart Sensor App. After deleting the old asset, you can normally recommission the Smart Sensor to a new asset.

I'm having connection problems with my Smart Sensor.

The Bluetooth connection might be exposed to distractions generated by for example obstacles between the device and the Smart Sensor. Besides environment, the coverage area also depends on the Smart Sensor's and the smart device’s Bluetooth capabilities. Please also make sure the sensor is activated by following the steps in the User guide for the Smart Sensor App and web portal for mechanical products

If retrying the connection or data transfer doesn’t solve the problem, please contact Smart Sensor Support Team at us-mptsensortechsupport@abb.com

When do I need to commission the sensor on my smartphone?

Generally, you commission the sensor on your phone at or near the same time you physically install the sensor on your equipment.

During sensor commisioning, system asks for a part number. What should be entered for a competitor's mounted bearing or gearbox?

NA or competitor's nomenclature. This will indicate a non-dodge bearing and gearbox.

Key Documents / Links

Smart Sensor for mechanical products


What type of vibration sensor is in the Smart Sensor for mounted bearings?

The vibration sensor in the Smart Sensor for mounted bearings is a MEMS accelerometer.

What are the accelerometer specs?

         
Firmware version 2019.01.09.1  3.2.4  
Frequency Range 1 Hz-1.6 KHz 1 Hz-1.6 KHz
Sensitivity  ± 2g ± 2g to ± 16g
Detection Type RMS RMS

What is the IP rating, or ingress rating, of the sensor?

IP66 via external laboratory and testing.

What is the lowest shaft speed (rpm) in order to collect a correct vibration measurement?

60 rpm

Does the ABB Smart Sensor for mechanical products compile and transmit time waveform data?

Yes. When a raw data collection is triggered, this data can be viewed in the portal. The instructions to trigger a raw data collection are listed below: 

Use web portal when sensor is in range of a gateway
1. Go to your Smart Sensor Portal and navigate to the Asset Detail page of the asset you would like to collect data for. 
2. Go to Sensor properties tab and click "Collect raw data".
Please allow some time after requesting the raw data for the system to collect the data and generate the frequency spectrum.

Use mobile app when sensor is not in range of a gateway
1. Go to your Smart Sensor app and navigate to the Asset menu of the asset you would like to collect data for. 
2. Click "Collect raw data".

Once the raw data has been collected, it is automatically used by the back end to calculate the discrete Fourier transform (commonly referred to as the frequency spectrum or the FFT) of the vibration.
The frequency spectrum will now be displayed in the Vibration FFT tab in the web portal.

You may also download the raw data in csv format by going to the Vibration FFT tab and clicking "Download raw data".

Note: This feature is only available for moderators of the organization’s Admin user group

For more information, please refer to the User guide for Smart Sensor Platform app and web portal for mechanical products.


What is the sensor's data storage time?

Data storage time is at minimum 60 days.

What is the BLE range of the Smart Sensor for mounted bearings using a smart device? 

The Bluetooth Low Energy nominal range is greater than 26 feet (8 meters) line of sight. The range in ideal conditions has been observed up to 70 feet (22 meters).

What factors can influence on this range?

The following factors can improve or diminish your range: mobile / smart device model, signal density, and obstructing object / equipment / fixtures. 

Using a smartphone, how many mechanical products (mounted bearings and gearboxes) can be monitored?

Unlimited, but the data collection will be one asset at a time.

Key Documents / Links

Usage, support, and security


Does the Smart Sensor require an internet connection?

Gathering data from the asset to the Smart Sensor doesn’t require internet connection.

Is it possible to use Smart Sensor in areas without Internet coverage?

Yes.

What are the requirements to use the Smart Sensor for mounted bearings in areas without internet coverage?

  1. Sign in into app while phone is in an area with internet connection either via Wi-Fi or LTE. 
  2. Leave app open.
  3. Transit to sensor area and turn Wi-Fi and cellular data OFF.
  4. Load measurements and go back to My Groups screen.
  5. Leave app open
  6. Transit to area with internet connection and turn Wi-Fi and cellular data ON.
  7. App automatically starts syncing (uploading all measurements and sensor changes to the cloud).
  8. After app syncing is finished, measurements and sensor changes are then uploaded to the cloud.

What kind of batteries does the Smart Sensor use? Can the batteries be replaced?

The sensor uses a single lithium battery that cannot be replaced.

What is the battery life on the Smart Sensor for mounted bearings?

Expected lifetime of the Smart Sensor for mounted bearings' battery is:  2+ years with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of -22°F…+122°F (-30°C … +50°C); 1+ year with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of +123°F…+185°F (+51°C … +85°C).

In the drive towards continuous improvement, we are constantly evaluating our smart sensor firmware for battery optimization.

What is the Smart Smart Sensor for mounted bearings operating temperature? What would happen to the sensor if it is exposed to temperatures higher than max operating temperature?

The operating temperature of the sensor is, -22°F… +185°F (-30°C … +85°C).

The sensor will continue to collect measurements as long as the sensor microprocessor does not exceed 185 F (85C). However, vibration measurements won't be accurate as the accelerometer is only rated to operate up to 185°F (85°C). Please note that there can be as much a 15 F temperature difference between the bearing temperature and the temperature at the microprocessor.

What Dodge Mechanical Products are Sensor ready?

Mounted Bearings: Imperial, Type E, S-2000, ISAF, ISN, split cap tapered products-Type EXL, Double Interlock®, TAF, and Type K. (Pillow Blocks Only).

Gearboxes: Tigear (please contact Gearing Tech support), Quantis RHB, ILH and MSM (Sizes 38-128 and 148-168), TXT (Sizes 1-12), TAII (Sizes 0-12), MTA (Sizes 2-8), Maxum XTR (all sizes), MagnaGear (Sizes 100-920).

What Dodge mounted bearings can be retrofitted with the adapter?


Can the ABB Smart Sensor for mounted bearings work with other mounted bearings outside ABB Dodge?

We can attach to competitors bearings and the sensors will transmit temperature and simple vibration data, but when Dodge bearing fault frequencies are implemented in ABB Ability, this vibration analysis will not apply to competitive bearings. The sensor is ideally suited to be used on Dodge mounted bearing products. The algorithms used in the sensor for fault detection are based on Dodge mounted bearings and provide customers with the most accurate indication of bearing health. Most Dodge bearings come pre-drilled with a installation hole that allows the sensor to be monitored easily in the best location for accurate data collection.

Can the ABB Smart Sensor for mounted bearings work with other gearboxes outside ABB Dodge?

All gearboxes generate temperature and vibration. ABB Dodge retrofit adapters are designed to specifically fit ABB Dodge gearboxes. Sensors can be installed on competitor gearboxes with NPT plugs.

For questions about port sizes in Dodge gearboxes please contact:

Gearing Tech support at gearingtechsupport@abb.com or 864-284-5700 (option 3).

Can I commission 3 sensors on the same gearbox?

Each sensor is independent of the other, therefore each sensor can be commissioned independently. In such case, it is recommended to give each sensor on the gearbox the same general name with the specific axis identified.

Can I just use one sensor on my gearbox? Is axial then best spot then?

You can use as many sensors as you can install on the gearbox. If you are only installing one sensor, it is recommended installing it in a location closest to a bearing and preferably to the bearing with the highest shaft speed.

How often does the Smart Sensor for mounted bearings measure data and can the measuring interval be modified?

For firmware version 2019.01.09.1:
The Smart Sensor for mounted bearings measures data every one hour. 

For firmware version 3.2.4:
The ability to change the measurement interval of your smart sensor can be done under the asset’s Sensor Management menu. You have the option to select a measurement interval between 15 minutes to 12 hours. The default measurement interval is 1 hour.

How can I contact Smart Sensor for mounted bearings support?

Please contact us-mptsensortechsupport@abb.com or at +864-284-5700 (option 6).

Which standards and certificates does the Smart Sensor utilize?


I'm having problems with updating the Smart Sensor for mounted bearings' firmware.

The firmware updates are important for the Smart Sensor to utilize all of its features. During the update process, the smart device has to be constantly within the Smart Sensor's Bluetooth range. Be aware that the update process can be safely repeated if it fails. If for some reason after you attempt to update the firmware of the sensor, something goes wrong with the update process and the sensor no longer communicates with your smart device or gateway, please press on the silicon button of the sensor, and try to update the firmware one more time. 

Where is the data stored and processed?

The data is stored and processed in the Smart Sensor, the user's smart device as well as on the server. Algorithms stored in the Smart Sensor perform the primary analysis, with further analysis and processing by algorithms stored on the ABB secure cloud server.

Is the data transmitted to the ABB server in an encrypted form?

ABB understands the importance of protecting your data, and we take this responsibility seriously. The ABB Ability Smart Sensor for mounted bearings adheres to strict security measures to ensure that the health of your mechanical products is all you need to worry about. Please refer to the ABB Ability Smart Sensor for mechanical products brochure on page 6. If you need further assistance please contact us-mptsensortechsupport@abb.com or at 864-284-5700 (option 6).

Does ABB use the data provided by the Smart Sensors?

Through user consent given in the End User License Agreement , ABB holds the rights to use the data provided by the Smart Sensors for development and big data analysis purposes.

What are the steps to start doing an integration of the Smart Sensor Cloud Interface?

Users shall perform the Cloud Interface implementation to successfully integrate the data into their own system software. If users do not want to do the implementation themselves, support from a system integrator is required.
  1.  Study the user guide
  2. Define the design requirements for their application, such as - but not limited to integration scope, validation and data visualization. Users can create their own use case based on the examples provided.
  3. Study the detailed service specifications of the ABB Ability™ Smart Sensor Cloud Interface relevant for the users’ application.
  4. If more details are required, users can send an email to support.smartsensor@abb.com. The Smart Sensor support team will provide a detailed external integration guideline.

Are there open-source sample codes for accessing the Smart Sensor Cloud Interface?

Yes, the sample codes are published on GitHub. These can be used as proof of concept for software developers.

Where can I find the needed feature codes (commands needed in the Smart Sensor Cloud Interface)?

Please check section 4.6 of this guideline.

Key Documents / Links

User management


What is the password for logging in to the app?

Your phone app and portal password is your "myABB" user name (usually your email address) and password. Your password is created when you first register with ABB Ability.

What are the differences between the app and the portal?

The Smart Sensor App is required to activate, commission and delete assets. It also provides an overview of the status of the assets and organization. The most recent asset measurements are also visible in the App.

The Smart Sensor Portal provides access to organizations and further analyzed asset data. Through the portal, organization’s admin users can also manage Asset and User Groups.

Portal and App share some functionalities for usability convenience.

Can I change my organization?

Yes, you can. User’s organization can be changed from the Smart Sensor App and from the Smart Sensor Portal. Please note that creating new organizations is only available with the Smart Sensor App. If user belongs to multiple organizations, the active organization’s data is shown in the Portal and in the App.

How can I delete an asset from my organization?

Assets can be deleted with the Smart Sensor App.

How to move an asset from one organization to another?

To move an asset from one organization to another, the asset must be deleted from the original organization and then commissioned as a new asset to the new organization. If asset is deleted, existing data is no longer visible in the Portal.

What is an asset?

The asset is the customer equipment, with a commissioned sensor, that is defined in the customers ABB Ability cloud.

What are Asset and User Groups?

Asset Group is a collection of assets that when placed in a group automatically grant access to all associated user groups. An Asset Group always belongs to an organization. Default Asset Group is an automatically generated Asset Group when a new organization is created. 

A User Group is a set of users within the same organization that can be given an access to certain Asset Group(s). User group Admins (*Organization name*Admins) is an automatically generated Asset Group when a new organization is created. 

For more information, please refer to the User guide for Smart Sensor Platform app and web portal for mechanical products

How can I change the asset's Asset Group?

Asset Group can be changed from the Smart Sensor App by selecting "Transfer Asset" from the asset's drop-down menu or from the Portal's Organization Management > Asset Groups.

Where can I track my asset's trend data?

By making the following selection in the Smart Sensor Portal:
  • "Asset Details" (Top-page menu) 
  • "Operational parameters"
  • Select organization, asset group and asset
  • Select desired dates and parameters to illustrate the graph

How do I see all the menu items across the black bar at the top of my web page?

If your browser does not show all menu items across the top, they are available in the three bar menu hamburger menu in the top right of the web page.

How long does the portal keep data?

The portal keeps the data as long as the sensor is commissioned.

What is the difference between Condition Monitoring and Symptom Monitoring within the smart sensor portal?

Condition monitoring displays asset conditions based on indicators calculated over long period of time from several KPIs. Symptom Monitoring  displays assets health status from the last loaded measurement. For more information, please refer to the User guide for Smart Sensor Platform app and web portal for mechanical products.

Key Documents / Links

Gateway


Is there a Gateway solution available for automated sensor reading?

Yes, Gateway is available to order and it can be used with different Smart Sensor types. Please contact your local authorized Dodge distributor.

How do I know which Smart Sensors are within my Gateway's range?


What is the BLE range of the Gateway?

The Bluetooth Low Energy range depends on the Gateway's environment and obstacles. The range estimate for factory environment is up to 210 feet (65 meters). In optimal conditions range has been observed up to 600 feet (182 meters). 

What else do I need for the use of the Gateway?

Internet connection:
An available internet connection without VPN (open network).  Connection options are PoE (Power-over-Ethernet), ethernet cable or WiFi.

Power Supply:
In case PoE (Power over ethernet) connection is not available, a power supply (PoE injector) for the Gateway is needed.

Ethernet cable:

1 ethernet cable is needed for PoE or for WIFI connection options.
2 ethernet cables are needed in case of ethernet cable connection.

Computer:
Computer with WiFi is needed to configure the gateway for customer network.

How do I know if my Gateway is online?

Your Gateway's online time can be viewed from its internal setup pages. Your Gateway's online status can be viewed by clicking on Asset Details menu under the Sensor properties tab. You can also check if your Smart Sensor's data has been transferred to the Smart Sensor Portal within the next 24 hours from the installation of the Gateway.

Can the gateway connect to WiFi instead of having a wired connection to the network?

Yes, it can. A 2.4 Ghz network band is required.

Using Gateway, how many sensors can be monitored?

The gateway can monitor up to 50 sensors.

What is the Gateway's operating conditions?

  • Operating temperature: -40ºC to +55ºC (-40ºF to +131ºF)
  • Humidity: 0% to 100% non-condensing
  • Wind resistance: up to 85 MPH sustained wind and 135 MPH gusts.
  • Environmental rating (water resistant): IP65

 

Key Documents / Links

Knowledge base

For more information about parameters monitor by the Smart Sensor for mechanical products, please refer to the User guide for Smart Sensor Platform app and web portal for mechanical products.

Terminology

  • BLE: Bluetooth Low Energy.
  • Asset: The asset is the customer equipment, with a commissioned sensor, that is defined in the customers ABB Ability cloud.
  • KPI: Key Performance Indicator.
  • Acceleration RMS: The sum of all vibration measured within a specified range.
  • Velocity RMS: Fixed point value of Root Mean Square of vibrations.
  • Kurtosis: A statistical parameter characterizing a random signal compared to a normal distribution.
  • Skewness: A statistical measure of the asymmetry of the signal.
  • Form factor: a ratio of the average value and RMS value of the waveform.
  • Total Running Time: Number of hours that your equipment has been in operation.
  • Bearing skin temperature: Bearings surface temperature.
  • Index: Index number of the measurement collected by sensor.
  • API key: "Application Programming Interface" - in computer programming, an application programming interface (API) is like a door with a security guard. To pass through, you have the key. In more technical terms, an API is a set of requirements and regulations. Abide by these and you can gain partial access to a system or program.

Icons and symbols

Condition colors
Condition colors















Asset symbols
Asset symbols

Key Documents / Links

  • Contact us

    Submit your inquiry and we will contact you

    Contact us