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ABB Ability™ Smart Sensor for mounted bearings

Questions and answers

Installation
Smart Sensor for mounted bearings
Usage, support, and security
User management
Gateway
Knowledge base

Installation


What are the technical requirements or the installation and use of the Smart Sensor for mounted bearings?

The Smart Sensor works with Bluetooth® 4.0 and up. If the Smart Sensor App is not listed in the application store it means that the smart device is not fulfilling these requirements. Please make sure that the Smart Sensor App has location services activated from your smart device's settings. This is required to establish a connection between your device and your Smart Sensors.

List of supported operating systems:
  • iOS 10.3.3 or higher
  • Android 5.1.1 or higher (Bluetooth Low Energy support required)

List of tested smart devices:
  • iPad 2
  • iPad Mini 2
  • iPhone 7, 7+
  • iPhone 6, 6+
  • iPhone SE
  • Samsung Galaxy S9, S9+
  • Samsung Galaxy S8, S8+
  • Samsung Galaxy S7
  • Samsung Galaxy A7
  • Sony XPERIA L1
  • Huawei P9
  • Motorola G4

List of latest Internet browsers on Windows operating system for texted usage of the Smart Sensor Portal:

  • Google Chrome 70.0.3538.77 (Official Build) (32-bit)
  • Microsoft Edge 42.17134.1.0
  • Microsoft Internet Explorer 11.345.17134.0
  • Mozilla Firefox 63.0.3 (32-bit)

What is myABB?

MyABB is a personalized channel for ABB services, helping to maximize equipment availability, optimize the lifecycle of assets and improve operational efficiency and performance. A myABB account is required for use of the Smart Sensor Portal and the Smart Sensor App.

What is ABB Ability?

ABB Ability™ is our unified, cross-industry digital offering – extending from device to edge to cloud – with devices, systems, solutions, services, and a platform that enables our customers to know more, do more, and do better, together.

Does the Smart Sensor for mounted bearings require subscription to work?

No, the Smart Sensor for mounted bearings comes with complementary subscription.

My Smart Sensor package is missing parts or some parts are faulty.

If you notice any faults on the Smart Sensor or other parts, please contact your Smart Sensor supplier.

I'm having connection problems with my Smart Sensor.

The Bluetooth connection might be exposed to distractions generated by, for example, obstacles between the device and the Smart Sensor. Besides environment, the coverage area also depends on the Smart Sensor's and the smart device's Bluetooth capabilities. If retrying the connection or data transfer doesn't solve the problem, please contact the Smart Sensor Support Team at support.smartsensor@abb.com.

When do I need to commission the sensor on my smartphone?

Generally, you commission the sensor on your phone at or near the same time you physically install the sensor on the bearing.

During sensor commissioning, system asks for a bearing part number. What should be entered for a competitor's mounted bearing?

NA should be entered for a competitor's mounted bearing. This will indicate a non-Dodge bearing.

Key Documents / Links

Smart Sensor for mounted bearings


What type of vibration sensor is in the Smart Sensor for mounted bearings?

The vibration sensor in the Smart Sensor for mounted bearings is a MEMS accelerometer.

What are the accelerometer specs?

Frequency range: 1 Hz - 1.6 KHZ
Sensitivity: ± 2g
Detection type: RMS

What is the IP rating, or ingress rating, of the sensor?

IP66 via external laboratory and testing.

What is the lowest shaft speed (rpm) in order to collect a correct vibration measurement?

60 rpm

Does the ABB Smart Sensor for mounted bearings compile and transmit time waveform data?

Time waveform data is currently not available.

Data storage time is 30 days, what happens after 30 days?

Day 31 overwrites day 1, it is first in first out for data storage.

What is the BLE range of the Smart Sensor for mounted bearings?

The Bluetooth Low Energy range is greater than 26 feet (8 meters) line of sight.

Using a smartphone, how many mounted bearings can be monitored?

Unlimited, but the data collection will be one asset at a time.

Key Documents / Links

Usage, support, and security


Does the Smart Sensor require an internet connection?

Gathering data from the asset to the Smart Sensor doesn't require internet connection. Internet connection is required for the data transfer from the Smart Sensor to the cloud server.

What kind of batteries does the Smart Sensor for mounted bearings use? Can the batteries be replaced?

The Smart Sensor for mounted bearings utilizes one Lithium battery and it can not be replaced.

What is the battery life on the Smart Sensor for mounted bearings?

Expected lifetime of the Smart Sensor for mounted bearings' battery is 2+ years with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of -22ºF...+122ºF (-30ºC...+50ºC); 1+ year with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of +123ºF...+185ºF (+51ºC...+85ºC).

What is the Smart Sensor for mounted bearings operating temperature?

The operating temperature of the sensor is -22ºF...+185ºF (-30ºC...+85ºC).

What Dodge mounted bearings are sensor ready?

Imperial, Type E, S-2000, ISAF and ISN are sensor ready. Soon, split cap tapered products Type EXL, Double Interlock, TAF, and Type K will be sensor ready. (Pillow blocks only)

What Dodge mounted bearings can be retrofitted with the adapter?

adapter table

Can the ABB Smart Sensor for mounted bearings work with other mounted bearings outside ABB Dodge?

We can attach to competitors bearings and the sensors will transmit temperature and simple vibration data, but when Dodge bearing fault frequencies are implemented in ABB Ability, this vibration analysis will not apply to competitive bearings. The sensor is ideally suited to be used on Dodge mounted bearing products. The algorithms used in the sensor for fault detection are based on Dodge mounted bearings and provide customers with the most accurate indication of bearing health. Most Dodge bearings come pre-drilled with a installation hole that allows the sensor to be monitored easily in the best location for accurate data collection.

How often does the Smart Sensor for mounted bearings measure data and can the measuring interval be modified?

The Smart Sensor for mounted bearings measures data every one hour. At the moment, the measuring interval can not be modified.

How can I contact Smart Sensor for mounted bearings support?

For bearing and sensor related questions, please contact brgpttechsupport@abb.com or at 864-284-5700.
For app and portal support, please contact support.smartsensor@abb.com.

Which standards and certificates does the Smart Sensor utilize?


I'm having problems with updating the Smart Sensor for mounted bearings' firmware.

The firmware updates are important for the Smart Sensor to utilize all of its features. During the update process, the smart device has to be constantly within the Smart Sensor's Bluetooth range. Please try a different smart device if the problem continues. Be aware that the update process can be safely repeated if it fails.

Where is the data stored and processed?

The data is stored and processed in the Smart Sensor, the user's smart device as well as on the server. Algorithms stored in the Smart Sensor perform the primary analysis, with further analysis and processing by algorithms stored on the ABB secure cloud server.

Is the data transmitted to the ABB server in an encrypted form?

ABB understands the importance of protecting your data and we take this responsibility seriously. The ABB Ability Smart Sensor for mounted bearings adheres to strict security measures to ensure that the health of your bearing is all you need to worry about. Please refer to page 6 of the Smart Sensor for mounted bearings brochure.

Key Documents / Links

User management


What is the password or logging in to the app?

Your phone app and portal password is your "myABB" user name (usually your email address) and password. Your password is created when you first register with ABB Ability.

What are the differences between the app and the portal?

The Smart Sensor App is required to activate, commission and delete assets. It also provides asset usage functions for users who choose not to join an organization. The most recent asset measurements are also in the app.

The Smart Sensor Portal provides access to organizations and further analyzed asset data. Through the portal, organization's admin users can also manage Asset and User Groups. 

The portal and app share some functionalities for usability convenience.

Do I have to join to an organization?

No, you don't. Smart Sensor can be activated and used without an organization. However, by joining an organization, it is possible to share the Smart Sensor's data with other users inside the same organization.

Can I change my organization?

Yes, you can. User's organization can be changed from the Smart Sensor App and Portal. If the user belongs to multiple organizations, the active organization's data is shown in the portal and the app.

How to move an asset from one organization to another?

To move an asset from one organization to another, the asset must be deleted from the original organization and then commissioned as a new asset to the new organization. If asset is deleted, existing data is no longer visible in the Portal.

What is an asset?

The asset is the customer equipment, with a commissioned sensor, that is defined in the customers ABB Ability cloud.

What are Asset and User Groups?

Asset Group is a collection of assets that when placed in a group, automatically grant access to all associated user groups. An Asset Group always belongs to an organization. Master Asset Group (*Organization name* Master) is an automatically generated Asset Group when a new organization is created. A User Group is a set of users within the same organization that can be given access to certain Asset Group(s).

How can I change the asset's Asset Group?

Asset Group can be changed from the Smart Sensor App by selecting "Transfer Asset" from the asset's drop-down menu or from the Portal's Organization Management > Asset Groups.

How can I find "My Assets" from the Smart Sensor Portal?

By making the following selection in the Smart Sensor Portal:
"Asset Details" (top-page menu) > "Asset Detail" > Select "Organization", "Asset Group" and "Asset"

Where can I track my asset's trend data?

By making the following selection in the Smart Sensor Portal:
"Asset Details" (top-page menu) > "Asset Detail" > Select "Organization", "Asset Group" and "Asset" > Select desired dates and parameters to illustrate the graph.

How do I see all the menu items across the black bar at the top of my web page?

If your browser does not show all menu items across the top, they are available in the three bar menu hamburger menu in the top right of the web page.

How long does the portal keep data?

The portal keeps the data as long as the sensor is commissioned.

Key Documents / Links

Gateway


Is there a Gateway solution available for automated sensor reading?

Yes, Gateway is available to order and it can be used with different Smart Sensor types. Please contact your local authorized Dodge distributor.

How do I know which Smart Sensors are within my Gateway's range?


What is the BLE range of the Gateway?

The Bluetooth Low Energy range depends on the Gateway's environment and obstacles. The range estimates for factory environments is 82 - 213 feet (25 - 65 meters).

What else do I need for the use of the Gateway?

Internet connection:
An available internet connection without VPN (open network).

Power supply:
In case PoE (power over ethernet) connection is not available, a power supply (PoE injector) for the Gateway is needed.

Ethernet cable:

CAT 5 cable (3 ethernet cables for initial setup. 2 ethernet cables for operation.) Refer to installation manual.

Computer:
Computer with WiFi is needed to configure the Gateway for customer network.

How do I know if my Gateway is online?

Your Gateway's online time can be viewed from your asset information in the portal. Click on Information button and check your Gateway Online Status. You can also check if your Smart Sensor's data has been transferred to the Smart Sensor Portal within the next 24 hours from the installation of the Gateway.

Can the gateway connect to WiFi instead of having a wired connection to the network?

Yes, it can. A 2.4 Ghz network band is required.

Using Gateway, how many sensors can be monitored?

Currently, the Gateway is set up to collect data from 20 sensors simultaneously.

What is the Gateway's operating conditions?

  • Operating temperature: -40ºC to +55ºC (-40ºF to +131ºF)
  • Humidity: 0% to 100% non-condensing
  • Wind resistance: up to 85 MPH sustained wind and 135 MPH gusts.
  • Environmental rating (water resistant): IP65

 

Key Documents / Links

Knowledge base


Terminology and features

  • BLE: Bluetooth Low Energy.
  • Asset: The asset is the customer equipment, with a commissioned sensor, that is defined in the customers ABB Ability cloud.
  • Asset Group: Asset Groups is a collection of assets that when placed in a group automatically grant access to all associated user groups. An Asset Group always belongs to an organization. Master Asset Group (*Organization name* Master) is an automatically generated Asset Group when a new organization is created.
  • User Group: User Group is a set of users within the same organization that can be given access to certain Asset Groups. Admins User Group (*Organization name* Admins) is an automatically generated User Group when a new organization is created.
  • KPI: Key Performance Indicator.
  • Overall vibration: The sum of all vibration measured within a specified range.
  • Kurtosis: A statistical parameter characterizing a random signal compared to a normal distribution.
  • Skewness: A statistical measure of the asymmetry of the signal.
  • Crest factor: A ratio of the RMS value and the Peak value of the waveform.
  • Form factor: a ratio of the average value and RMS value of the waveform.
  • Bearing skin temperature: Bearings surface temperature.
  • Index: Index number of the measurement collected by sensor.
  • API key: "Application Programming Interface: - in computer programming, an application programming interface (API) is like a door with a security guard. To pass through, you have the key. In more technical terms, an API is a set of requirements and regulations. Abide by these and you can gain partial access to a system or program.

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Key Documents / Links

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