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ABB Ability™ Smart Sensor for mechanical products

Questions and answers

Smart Sensor for mechanical products
Usage, support, and security
User management
Knowledge base


What are the technical requirements for the installation and use of the Smart Sensor for mounted bearings?

The Smart Sensor works with Bluetooth® 4.0 and up. If the Smart Sensor App is not listed in the application store it means that the smart device is not fulfilling these requirements. Please make sure that the Smart Sensor App has Location Services activated from your smart device's settings. This is required to establish a connection between your device and your Smart Sensors.

Supported operating systems (January 2020):
  • Minimum Android: 5.11
  • Minimum iOS: 10.3.3*

Minimum Internet browser versions on Windows Operating System for tested usage of the Smart Sensor Portal (January 2020):
  • Chrome 78
  • Firefox 70
  • Internet Explorer 11
  • Edge 18

What is myABB?

MyABB is a personalized channel for ABB services, helping to maximize equipment availability, optimize the lifecycle of assets and improve operational efficiency and performance. A myABB account is required for use of the Smart Sensor Portal and the Smart Sensor App.

What is ABB Ability?

ABB Ability™ is our unified, cross-industry digital offering – extending from device to edge to cloud – with devices, systems, solutions, services, and a platform that enables our customers to know more, do more, and do better, together.

Does the Smart Sensor for mounted bearings require subscription to work?

No, the Smart Sensor for mounted bearings comes with complementary subscription.

My Smart Sensor package is missing parts or some parts are faulty.

If you notice any faults on the Smart Sensor or other parts, please contact your Smart Sensor supplier.

Can the Smart Sensor be transferred to another asset?

Yes, the Smart Sensor can be moved to another asset. This requires the Smart Sensor to be first deleted from the old organization with the Smart Sensor App. After deleting the old asset, you can normally recommission the Smart Sensor to a new asset.

I'm having connection problems with my Smart Sensor.

The Bluetooth connection might be exposed to distractions generated by, for example, obstacles between the device and the Smart Sensor. Besides environment, the coverage area also depends on the Smart Sensor's and the smart device's Bluetooth capabilities. If retrying the connection or data transfer doesn't solve the problem, please contact the Smart Sensor Support Team at

When do I need to commission the sensor on my smartphone?

Generally, you commission the sensor on your phone at or near the same time you physically install the sensor on the bearing.

During sensor commisioning, system asks for a part number. What should be entered for a competitor's mounted bearing or gearbox?

NA or competitor's nomenclature. This will indicate a non-dodge bearing and gearbox.

Key Documents / Links

Smart Sensor for mechanical products

What type of vibration sensor is in the Smart Sensor for mounted bearings?

The vibration sensor in the Smart Sensor for mounted bearings is a MEMS accelerometer.

What are the accelerometer specs?

Frequency range: 1 Hz - 1.6 KHZ
Sensitivity: ± 2g
Detection type: RMS

What is the IP rating, or ingress rating, of the sensor?

IP66 via external laboratory and testing.

What is the lowest shaft speed (rpm) in order to collect a correct vibration measurement?

60 rpm

Does the ABB Smart Sensor for mounted bearings compile and transmit time waveform data?

Time waveform data is currently not available.

Data storage time is 30 days, what happens after 30 days?

Day 31 overwrites day 1, it is first in first out for data storage.

What is the BLE range of the Smart Sensor for mounted bearings using a smart device? 

The Bluetooth Low Energy nominal range is greater than 26 feet (8 meters) line of sight. The range in ideal conditions has been observed up to 70 feet (22 meters).

What factors can influence on this range?

The following factors can improve or diminish your range: mobile / smart device model, signal density, and obstructing object / equipment / fixtures. 

Using a smartphone, how many mechanical products (mounted bearings and gearboxes) can be monitored?

Unlimited, but the data collection will be one asset at a time.

Key Documents / Links

Usage, support, and security

Does the Smart Sensor require an internet connection?

Gathering data from the asset to the Smart Sensor doesn’t require internet connection.

Is it possible to use Smart Sensor in areas without Internet coverage?


What are the requirements to use the Smart Sensor for mounted bearings in areas without internet coverage?

  1. Sign in into app while phone is in an area with internet connection
  2. Go to area where the sensor is
  3. Turn off LTE and Wi-Fi off and leave bluetooth on in your smart device
  4. Load measurements
  5. Go back to an area with strong internet connection, and turn on LTE and Wi-Fi on, within My Groups screen swipe down with two fingers to push data from smart device to the ABB Ability cloud

What kind of batteries does the Smart Sensor use? Can the batteries be replaced?

The sensor uses a single lithium battery that cannot be replaced.

What is the battery life on the Smart Sensor for mounted bearings?

Expected lifetime of the Smart Sensor for mounted bearings' battery is 2+ years with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of -22ºF...+122ºF (-30ºC...+50ºC); 1+ year with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of +123ºF...+185ºF (+51ºC...+85ºC).

What is the Smart Sensor for mounted bearings operating temperature? What would happen to the sensor if it is exposed to higher temperatures?

The operating temperature of the sensor is, -22°F… +185°F (-30°C … +85°C).

The sensor will operate correctly as long as the sensor microprocessor does not exceed 185 F (85C). There can be as much a 15 F temperature difference between the bearing temperature and the temperature at the microprocessor.

What Dodge Mechanical Products are Sensor ready?

Mounted Bearings: Imperial, Type E, S-2000, ISAF, ISN, split cap tapered products-Type EXL, Double Interlock®, TAF, and Type K. (Pillow Blocks Only).

Gearboxes: Tigear (please contact Gearing Tech support), Quantis RHB, ILH and MSM (Sizes 38-128 and 148-168), TXT (Sizes 1-12), TAII (Sizes 0-12), MTA (Sizes 2-8), Maxum XTR (all sizes), MagnaGear (Sizes 100-920).

What Dodge mounted bearings can be retrofitted with the adapter?

Can the ABB Smart Sensor for mounted bearings work with other mounted bearings outside ABB Dodge?

We can attach to competitors bearings and the sensors will transmit temperature and simple vibration data, but when Dodge bearing fault frequencies are implemented in ABB Ability, this vibration analysis will not apply to competitive bearings. The sensor is ideally suited to be used on Dodge mounted bearing products. The algorithms used in the sensor for fault detection are based on Dodge mounted bearings and provide customers with the most accurate indication of bearing health. Most Dodge bearings come pre-drilled with a installation hole that allows the sensor to be monitored easily in the best location for accurate data collection.

Can the ABB Smart Sensor for mounted bearings work with other gearboxes outside ABB Dodge?

All gearboxes generate temperature and vibration. ABB Dodge retrofit adapters are designed to specifically fit ABB Dodge gearboxes. Sensors can be installed on competitor gearboxes with NPT plugs.

For questions about port sizes in Dodge gearboxes please contact:

Gearing Tech support at or 864-284-5700 (option 2).

Can I commission 3 sensors on the same gearbox?

Each sensor is independent of the other, therefore each sensor can be commissioned independently. In such case, it is recommended to give each sensor on the gearbox the same general name with the specific axis identified.

Can I just use one sensor on my gearbox? Is axial then best spot then?

You can use as many sensors as you can install on the gearbox. If you are only installing one sensor, it is recommended installing it in a location closest to a bearing and preferably to the bearing with the highest shaft speed.

How often does the Smart Sensor for mounted bearings measure data and can the measuring interval be modified?

The Smart Sensor for mounted bearings measures data every one hour. At the moment, the measuring interval can not be modified.

How can I contact Smart Sensor for mounted bearings support?

Please contact or at 864-284-5700 (option 6).

Which standards and certificates does the Smart Sensor utilize?

I'm having problems with updating the Smart Sensor for mounted bearings' firmware.

The firmware updates are important for the Smart Sensor to utilize all of its features. During the update process, the smart device has to be constantly within the Smart Sensor's Bluetooth range. Please try a different smart device if the problem continues. Be aware that the update process can be safely repeated if it fails.

Where is the data stored and processed?

The data is stored and processed in the Smart Sensor, the user's smart device as well as on the server. Algorithms stored in the Smart Sensor perform the primary analysis, with further analysis and processing by algorithms stored on the ABB secure cloud server.

Is the data transmitted to the ABB server in an encrypted form?

ABB understands the importance of protecting your data, and we take this responsibility seriously. The ABB Ability Smart Sensor for mounted bearings adheres to strict security measures to ensure that the health of your mechanical products is all you need to worry about. Please refer to the Smart Sensor for mounted bearings brochure on page 6, and the cyber security document.

Does ABB use the data provided by the Smart Sensors?

Through user consent given in the End User License Agreement , ABB holds the rights to use the data provided by the Smart Sensors for development and big data analysis purposes.

What are the steps to start doing an integration of the Smart Sensor Cloud Interface?

Users shall perform the Cloud Interface implementation to successfully integrate the data into their own system software. If users do not want to do the implementation themselves, support from a system integrator is required.
  1.  Study the user guide
  2. Define the design requirements for their application, such as - but not limited to integration scope, validation and data visualization. Users can create their own use case based on the examples provided.
  3. Study the detailed service specifications of the ABB Ability™ Smart Sensor Cloud Interface relevant for the users’ application.
  4. If more details are required, users can send an email to The Smart Sensor support team will provide a detailed external integration guideline.

Are there open-source sample codes for accessing the Smart Sensor Cloud Interface?

Yes, the sample codes are published on GitHub. These can be used as proof of concept for software developers.

Where can I find the needed feature codes (commands needed in the Smart Sensor Cloud Interface)?

Key Documents / Links

User management

What is the password for logging in to the app?

Your phone app and portal password is your "myABB" user name (usually your email address) and password. Your password is created when you first register with ABB Ability.

What are the differences between the app and the portal?

The Smart Sensor App is required to commission and delete assets. It also provides asset usage functions for users who choose not to join an organization. The most recent asset measurements are also visible in the App.

The Smart Sensor Portal provides access to organizations and further analyzed asset data. Through the portal, organization’s admin users can also manage Asset and User Groups.  

Portal and App share some functionalities for usability convenience.

Note: The smart sensor for mounted bearings activation is done by pressing the silicon button of the sensor itself not through the app.

Do I have to join to an organization? Once sensors are commissioned without joining an organization, can I put them in a new organization?

No, you don’t. Smart Sensor can be activated and used without an organization. However, by joining an organization it is possible to share the Smart Sensor's data with other users inside the same organization.

Yes, you can always migrate the data from the sensors into a new organization using the app.

Can I change my organization?

Yes, you can. User's organization can be changed from the Smart Sensor App and Portal. If the user belongs to multiple organizations, the active organization's data is shown in the portal and the app.

How can I delete an asset from my organization?

Assets can be deleted with the Smart Sensor App.

How to move an asset from one organization to another?

To move an asset from one organization to another, the asset must be deleted from the original organization and then commissioned as a new asset to the new organization. If asset is deleted, existing data is no longer visible in the Portal.

What is an asset?

The asset is the customer equipment, with a commissioned sensor, that is defined in the customers ABB Ability cloud.

What are Asset and User Groups?

Asset Group is a collection of assets that when placed in a group automatically grant access to all associated user groups. An Asset Group always belongs to an organization. Default Asset Group is an automatically generated Asset Group when a new organization is created.

A User Group is a set of users within the same organization that can be given an access to certain Asset Group(s). User group Admins (*Organization name*Admins) is an automatically generated Asset Group when a new organization is created.

How can I change the asset's Asset Group?

Asset Group can be changed from the Smart Sensor App by selecting "Transfer Asset" from the asset's drop-down menu or from the Portal's Organization Management > Asset Groups.

How can I find "My Assets" from the Smart Sensor Portal?

By making the following selections in the Smart Sensor Portal:

  • "Asset Details" (Top-page menu)
  • Select "Organization" and Asset group "My Assets"

Where can I track my asset's trend data?

By making the following selection in the Smart Sensor Portal:
  • "Asset Details" (Top-page menu) 
  • "Operational parameters"
  • Select organization, asset group and asset
  • Select desired dates and parameters to illustrate the graph

How do I see all the menu items across the black bar at the top of my web page?

If your browser does not show all menu items across the top, they are available in the three bar menu hamburger menu in the top right of the web page.

How long does the portal keep data?

The portal keeps the data as long as the sensor is commissioned.

Key Documents / Links


Is there a Gateway solution available for automated sensor reading?

Yes, Gateway is available to order and it can be used with different Smart Sensor types. Please contact your local authorized Dodge distributor.

How do I know which Smart Sensors are within my Gateway's range?

What is the BLE range of the Gateway?

The Bluetooth Low Energy range depends on the Gateway's environment and obstacles. The range estimate for factory environment is up to 210 feet (65 meters). In optimal conditions range has been observed up to 600 feet (182 meters). 

What else do I need for the use of the Gateway?

Internet connection:
An available internet connection without VPN (open network).  Connection options are PoE (Power-over-Ethernet), ethernet cable or WiFi.

Power Supply:
In case PoE (Power over ethernet) connection is not available, a power supply (PoE injector) for the Gateway is needed.

Ethernet cable:

1 ethernet cable is needed for PoE or for WIFI connection options.
2 ethernet cables are needed in case of ethernet cable connection.

Computer with WiFi is needed to configure the gateway for customer network.

How do I know if my Gateway is online?

Your Gateway's online time can be viewed from its internal setup pages. Your Gateway's online status can be viewed by clicking on Asset Details menu under the Sensor properties tab. You can also check if your Smart Sensor's data has been transferred to the Smart Sensor Portal within the next 24 hours from the installation of the Gateway.

Can the gateway connect to WiFi instead of having a wired connection to the network?

Yes, it can. A 2.4 Ghz network band is required.

Using Gateway, how many sensors can be monitored?

Currently, the gateway is set up to collect data from 20 sensors simultaneously. It has been observed that gateway is capable of collecting data up to 60 sensors.

What is the Gateway's operating conditions?

  • Operating temperature: -40ºC to +55ºC (-40ºF to +131ºF)
  • Humidity: 0% to 100% non-condensing
  • Wind resistance: up to 85 MPH sustained wind and 135 MPH gusts.
  • Environmental rating (water resistant): IP65


Key Documents / Links

Knowledge base


  • BLE: Bluetooth Low Energy.
  • Asset: The asset is the customer equipment, with a commissioned sensor, that is defined in the customers ABB Ability cloud.
  • KPI: Key Performance Indicator.
  • Overall vibration: The sum of all vibration measured within a specified range.
  • Kurtosis: A statistical parameter characterizing a random signal compared to a normal distribution.
  • Skewness: A statistical measure of the asymmetry of the signal.
  • Form factor: a ratio of the average value and RMS value of the waveform.
  • Bearing skin temperature: Bearings surface temperature.
  • Index: Index number of the measurement collected by sensor.
  • API key: "Application Programming Interface" - in computer programming, an application programming interface (API) is like a door with a security guard. To pass through, you have the key. In more technical terms, an API is a set of requirements and regulations. Abide by these and you can gain partial access to a system or program.

Icons and symbols

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Condition colors

Asset symbols
Asset symbols

Key Documents / Links

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