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Utility Mobile Workforce Management

Real-time wireless communication enables linemen and other mobile utility workers to bring a virtual office anywhere in their service territory, improving productivity and safety.

The ability to collect and share information and to communicate among field workers and with field office control room operators and systems, improves workflow, data accuracy, task management and scheduling, management of equipment maintenance, production tracking and compliance. Instead of noting information in the field on clipboards and driving back to an office to enter the data into a computer, workers can record information directly into a laptop or tablet while on site and share it immediately, improving workflow efficiency, accuracy, productivity and decision-making. The same wireless field area network communications architecture can be utilized for multiple smart grid applications such as advanced metering infrastructure (AMI), feeder automation (FA), video security and much more.

Mobile workforce solutions enabled by private wireless field area networks include:

Mobile workforce management – increase mobile worker productivity and efficiency by automated dispatch; managing work orders; monitoring work order progress; reporting and analytics tools, and more.

Mobile asset tracking – provides operations with the ability to keep track of the GPS location of key assets and movement of those assets, enabling optimization of their use.

Field access to information – enables mobile workers to easily access centralized or Internet-based data, improving accuracy and safety while eliminating a drive to an office to retrieve this information.

Additionally, private wireless field area networks can replace expensive cell modems and data subscriptions for mobile communications, making it cost effective for all field workers to have access to email, VoIP services, web and other Internet services, improving productivity, accuracy and efficiency as well as safety.

Learn more about how ABB Wireless can benefit smart grid networks and examples of utility applications enabled.

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