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ABB Wireless Complete Software + Hardware Care

The ABB Wireless Complete Software + Hardware Care plan minimizes network downtime, accelerates problem resolution and simplifies field service for ABB Wireless customers. This annual maintenance plan includes all the features of Complete Software Care plus extends the initial hardware warranty period. This services is available for all ABB Wireless networking products - TropOS, MicrOS, TeleOS and ArcheOS.

Key features of the Complete Software + Hardware Care offering are:

  • Advance product replacement (next business day) for covered ABB Wireless products
  • Extended hardware warranty for covered ABB Wireless products for the length of time Complete Hardware Care is in effect
  • ABB Wireless Complete Software Care

Complete Software + Hardware Care plan must be purchased at the same time that the covered ABB Wireless products are purchased.

Complete Software + Hardware Care - Premium

The Complete Software + Hardware Care - Premium is an annual maintenance plan that includes all the features of Complete Software + Hardware Care, and adds 24 x 7 x 365 access to ABB Wireless TAC engineers.

The ABB Wireless Technical Assistance Center can be reached via
Email: tropos.support@nam.abb.com
US and Canada Toll free: 1.877.987.6767, x4
Worldwide Toll: +1.408.331.6801, x4

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