Oil and Gas

Rapid response

Keep production running

The Industry Care agreement to provide Rapid Response services includes ABB Automation Sentinel. Automation Sentinel has provided control system services for years to thousands of ABB customers globally, and because of its effectiveness in providing standardized, scalable services, it is among the first programs to be bundled into the Industry Care approach.

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Issues we typically see:
  • Production outages, equipment failures
  • Shortage of on-site skills
  • Financial justification needed for unbudgeted services
  • Training and retention issues
  • Unplanned shutdowns
  • Reliance on over-allocated resources to do maintenance
  • Planned services not being completed
  • Aging/retiring workforce
Goals and objectives:
  • Increase productivity
  • Increase uptime
  • Reduce costs


  • Know that help will arrive in a guaranteed time at a predictable cost
Service Agreements - Rapid Response
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