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Remote Diagnostic Services

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ABB’s Remote Diagnostic Services (RDS) helps terminal operators to increase the reliability, performance and availability of cranes, ensuring maximum productivity.

24/7 Remote Troubleshooting ensuring reduced downtime and improved crane availability by:

  • Immediate professional remote support from ABB RDS Center in critical situations.
  • Quick fault tracing and guidance for corrective actions.

Periodical analysis and reporting utilizes ABB’s experienced engineers to provide holistic crane data analysis for:

  • Detecting potential issues and improvement areas, making comprehensive root cause analysis and providing recommendations for improvement activities.
  • Providing information about crane productivity, maintenance and performance.