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ABB Basic Care

Basic Care, included with the purchase of our products, helps you resolve any issues you may encounter. You also have access to ABB’s global support and warranty services.

Should you have a query, ABB’s unique access to your robot history provides faster recovery of your robot status, restoring your production quickly. We keep track of your robots’ health and service history to diagnose and resolve problems swiftly. Upon request, and at standard cost, ABB certified Field Service engineers are on stand-by to support with on-site audits, repair and response to any unforeseen disruptions.

Features

  • Technical Support via telephone and e-mail during office hours
  • Access to myABB, including access to spare parts inventory
  • Condition Monitoring & Diagnostics during warranty

 

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