It includes the benefits of Express Care and offers true peace of mind should an unexpected failure occur. A key feature of Extended Care is an extension of ABB’s warranty, which provides parts and labor coverage to support and maintain your robot assets. All warranty related robot call-outs are inclusive for replacement items from our extensive stock of spare parts.
The package also includes guaranteed response time to site for field service interventions. In addition Remote Access, regular Fleet Assessment and Asset Optimization reports are included. This extended package provides you with the reassurance that your costs are fixed at an all-inclusive price.