“From my perspective, it seems very thorough,” said Jesse Stephens, Operations Manager, St. Croix Tissue. “When I’m wishing I had some system in place, there is usually a feature already in ABB’s MES that we just haven’t realized was there. We couldn’t run the business without it.”
There’s also the matter of making day-to-day operations easier. For instance, the mill finds value in the ability to email delivery notes, packing lists, invoices, and more from the system itself.
“Other systems ‘automatic email function’ is not automatic,” said Lee. “With ABB, we can reduce steps with the built-in feature and configure it for different user needs, getting information to target in a more timely fashion.”