ABB provides comprehensive service solutions for HVDC links
Since the expected lifetime of its HVDC transmission assets is typically measured in decades, ABB provides long-term service and regular maintenance support to help prolong equipment lifetime and maximize performance of HVDC links.
“Our service agreements illustrate ABB’s commitment to customer support over the lifetime of the HVDC systems and equipment we deliver," said Olof Heyman, head of ABB’s HVDC business, a part of the Power Systems division.
One recent example of a long-term service agreement that typifies this sort of arrangement is found in the Eirgrid East West Interconnector, which benefits from a full range of ABB HVDC service options, including training, spare parts and facility management, preventive and corrective maintenance, phone support, remote access and grounds maintenance.
As well as grid reliability and availability, the ABB HVDC service solution provides efficient around-the-clock phone support 24/7, 365 days a year. HVDC operators get global access to ABB's knowledge base night or day to help rectify failures as quickly as possible. ABB's remote access service can troubleshoot a converter station from a secure remote location within the ABB network for fast corrective action, reduced repair times and high availability.
If a problem can't be resolved over the phone or by remote access, corrective maintenance services ensure skilled ABB personnel will be sent to the location, providing access to ABB technical experts regardless of location within two hours.
ABB offers a complete customized service solution portfolio, based upon specific customer need. This ensures the HVDC installations serviced by ABB benefit from the very latest available technology and technical support, so that operators can focus on their core business of transmitting power. ABB support and service are a commitment to the optimum health of an HVDC installation over its entire lifetime.