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Connected Services

For secured uptime and optimized performance

Connect your ABB robot today to Connected Services to start unlocking advanced services for up to 25% fewer incidents and 60% faster response time and issue recovery.

ABB’s robot solutions are part of an interconnected 24/7 ecosystem we call The Internet of Things, Services and People. This is unlocking advanced services that help you harness actionable data across your entire installed base.

ABB is delivering these advanced benefits through a new suite of Connected Services that can lead to up to 25% fewer incidents and 60% faster response and issue resolution.

All ABB robots come ready to be connected to Connected Services, wirelessly or hard wired, unlocking a world of possibilities in predictive, proactive and immediate support at your fingertips anytime, and any place.

The Connected Services suite consists of five services: Condition Monitoring & Diagnostics, Backup Management, Remote Access, Fleet Assessment, and Asset Optimization. ABB’s Connected Services can be tailored via ABB’s flexible Robot Care service agreements to meet the unique needs of your plant.

All of these Connected Services are delivered to you via the MyRobot web application with its alarm dashboard, providing customers and ABB Service with actionable information through a single intuitive user interface at your fingertips any time, and any place.

MyRobot helps to identify the most frequent failures and alarms known to cause most stoppages, providing trends and warnings, and, in case of trouble, immediate notification and support.

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Connected Services

Robot Care Packages

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