Customer service

 

At ABB we care about the good health of your installed robots. We service what we deliver, from the moment it is installed to the end of its service life. We don’t believe in “one size fits all." We tailor a service package in close cooperation with you for your systems, your application cells and of course for your robots. We stand ready to help increase the performance, uptime and lifetime.

We offer our service globally with over 1750 service specialists in more than 53 countries and over 100 locations. Our promise is that we will provide world-class services wherever ABB robots and systems are installed and be one of the main reasons why customers continue to buy from ABB.


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Our service portfolio

Preventive & Recovery Services
Data-Driven Advisory Services
Modernization Services
Preventive & Recovery Services
A suite of services covering installation through to ongoing service and support that maximize robot uptime, extend equipment life, and ensure seamless performance, from installation to operation.
ABB’s Data Driven Services give you full transparency on the condition and operation of each of your ABB robots, and your whole fleet. By assessing the health of your specific robot, data driven services increase your productivity, and drive efforts towards sustainability while maximizing reliability and uptime.
Modernization Services
ABB’s modernization services extend robot life, improve performance, and enable seamless adaptation to meet evolving production demands.

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