Global site

ABB's website uses cookies. By staying here you are agreeing to our use of cookies. Learn more

ABB Robot Care Packages

Securing your productivity

ABB’s four standardized Robot Care service agreement packages provide peace of mind, increased availability, and better performance. In addition to our fully flexible service agreements where you pick and choose your services, we offer four standardized Robot Care service agreement packages that are based on extensive experience and an understanding of customer needs. The options to cover all your needs range from preventive maintenance up to flat fee options for spare parts, labor and more. We take care of your robots, so you can take care of your business.

Get your personalized ABB Robot Care offering, including flat fee option

Get in touch now

 

Robot Care Packages

 

Compare the packages

Contents

Basic Care

Preventive Care

Express Care

Extended Care

 

Technical Support

Opening hours: During office hours

X

X

 

 

Opening hours: 16/5, 24/5, or 24/7

 

 

X

X1

Reaction time2 : 1 hour

 

X

X

X

Expert consultancy

 

O

O

X

Proactive Condition Monitoring

 

O

O

X

 

ABB Ability™ Connected Services

Condition Monitoring & Diagnostics

X3

X

X

X

Backup Management

 

 

X

X

Fleet Assessment

 

O

O

O

Asset Optimization

 

O

O

O

 

Spare parts

Spare Parts Flat Fee (PDF)

 

O4

O4

X

 

Onsite support

Response time on site (4, 8, 12, 16 hours)

 

 

X

X

Discounted labour rate

 

X

X

 

Labour Flat Fee (PDF)

 

O4/5

O4/5

X

 

Maintenance

Preventive Maintenance

 

X

X

X

 

Stand alone ABB Ability Connected Services

Remote Access

O

O

O

O

X: Included
O: Optional

1. 24/7 as standard
2. During business hours
3. During warranty
4. Only available for selected robots in the life cycle phase active and classic with up to 30.000 machine hours.
5. Needs Spare Parts Flat Fee