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Repairs and warranty requests for ABB Electrification products

Do you need to request a warranty for a material from the ABB Electrification business area? The process is now quicker and easier for you. See the options below and follow the instructions.


ONLY FOR DIRECT ORDERS TO ABB
If you bought the material directly from ABB, follow the procedure below. If you purchased the item from a distributor, please contact them directly

If you have any questions about installation, technical information, application or configuration, please contact our support team: BR-suptecnico.produtosEP@abb.com

Product warranty

  • Disjuntor caixa aberta (EMAX) e Disjuntor caixa moldada (demais disjuntores XT, TMAX, etc.)
  • Chargers
  • UPS
  • Softstarter
  • Others

System Warranty

  • MV panel (Unigear, Unisec, Safeplus, ZX)
  • MV Breaker (Vmax, VD4, HD4RE, VD4RE, OVB)
  • MV Contactor (VSC7, VSC12, Convac)
  • Disconnect switch (NAL, NALF, Sectos, Gsec)
  • Recloser
  • LV Panel and withdrawable modules MNS
  • Autolink
  • IS Limiter
  • Relays REC, REF, RER, RET, REX, REA
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