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MyABB/My Control System

My Control System is now included in the myABB business portal and provides ABB control system owners, operators and engineers a unified interface to all of their ABB installed products and systems.

The myABB/ My Control System customer self-service tool, available 24/7, offers you a single point of online access to information, services and service contacts for the ABB family of control systems and all ABB products. 

You’ll quickly find that new MyABB/ My Control System web portal is a great way to increase your productivity, minimize cost, and extend the useful life of your ABB control products and systems.

  • Stay updated with email notifications and receive relevant information for selected SIDs. Notifications may be configured for different control system families and/or other ABB products.
  • Access to relevant subscriptions and software licenses of the control system: Scope of licenses, expiry dates, license key, license certificate
  • Check software status of the control system, quickly access to relevant safety reports, alerts or product documents
  • Improve performance by continuously enhancing the control system with system specific software updates, see the overall health and equipment status of your system
  • Protect the ABB control system against malware infection and cyber-attacks with the latest Microsoft® security updates and verified 3rd party Antivirus files - validated by ABB for relevance and system compatibility with ABB control system software

What's inside My Control System?

My Control System is a valuable source for maintenance information and for enhancement of the control system and provides ready answers to frequently asked questions, thus reducing the effort spent looking for information and shortening software delivery times. All relevant ABB control system information is in one place and just a couple of mouse clicks away. A basic version of My Control System (limited access) will be provided to all ABB customers. 

Automation Sentinel subscribers will enjoy premium access, which includes features such as software downloads, access to validated security updates and documentation already filtered for each system.

Premium access for users with valid Automation Sentinel program agreement:

  • Software downloads: access to patches, service packs, new software versions
  • Cyber Security Premium: Validation results and downloadable qualified third party security updates/McAfee ePO policies/Symantec definition files 
  • My product documents (User manuals, data sheets, product updates) 
  • System Benchmark tool: Check the overall status of the process control system health, performance and validate software

Features in My Control System available for all ABB control system users (also without Automation Sentinel agreement):

  • Contact information of designated ABB Service organization
  • System details pages and system reports
  • My system licences / Automation Sentinel status
  • My safety reports / My product alerts
  • Available training courses
  • Cyber security related information, recommendations and downloads
  • Access to subscriptions and software licenses of the installed control system(s)

Price incentives for users with Automation Sentinel agreement when ordering these services: 

  • Web Coach: Web based maintenance trainings modules combined with live question and answer sessions
  • Web Tech Talks: Live, interactive web sessions for advanced users focusing on technical topics
  • Expert Workshops: Gain extensive knowledge about control systems, design principles, best practices and methodology
  • Fingerprint: Advanced diagnostic analysis of the performance of the control system to quickly close performance gaps
  • System 800xA Health Check: detailed and comprehensive inspection and status evaluation of an 800xA system

    Access to My Control System

    Registered customers

    Unregistered customers

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