ABB’s ServicePort Service Delivery Platform, equipped with the Harmony and Loop Performance Service channels, provided the data gathering, analysis and troubleshooting methodology needed by the plant.
ServicePort is a secure, remote-enabled service delivery platform that provides periodic and continuous monitoring of equipment and process variables through bundles of standardized services called “channels.” Channels provide automated data gathering and analysis of system and process performance. From this analysis, ABB service experts can derive troubleshooting actions.
The Harmony Performance Service channel collects Harmony control system parameters, and compares them to best-in-class operating conditions. After identifying areas that may improve system operation, customers may act directly on the data. The customer may work with ABB to develop and implement a detailed improvement plan. Improvements can be sustained through periodic or continuous monitoring.
The Loop Performance Service channel is platform-independent, and identifies control loop performance issues to improve control performance. The channel examines Key Performance Indicators in the process to identify areas of control degradation, and then plant personnel or ABB experts can use this analysis to identify control loops to tune and improve process performance.