Availability of Parts Services for distributed control systems

Availability of Life Cycle Parts Services is depedant on two criterias - the DCS family and the product's life cycle phase.

A majority of the ABB DCS families have a complete portfolio available, and basic services are available for all DCS families. 
The tables below provides information based on both criterias.

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Availability by DCS
Availability by life cycle phase
System 800xA Freelance Advant Master Advant MOD 300 SATT Symphony DCI System Six Symphony Harmony Symphony Melody
Spare Parts Service
✓
✓
✓
✓
✓
✓
✓
✓
Emergency Parts Service
✓
✓
✓
✓
✓
✓
✓
✓
Refurbished Parts Service
✓
—
✓
✓
✓
✓
✓
—
Parts Repair Service
✓
✓
✓
✓
✓
✓
✓
✓
Parts Exchange Service
✓
✓
✓
✓
✓
✓
✓
—
Parts Test Service
✓
—
✓
✓
✓
✓
✓
—
Preventive Maintenance Kits
✓
—
✓
✓
—
✓
✓
—
inventory Access Program
✓
✓
✓
✓
✓
✓
✓
✓
Parts StepUp Service
 ✓
 ✓
 ✓
 ✓
 —
 —
 —
 —
Parts Root Cause Analysis Service
 ✓
 —
 ✓
 —
 —
 —
 —
 —

Service Active
 Classic
 Limited
 Obsolete
Spare Parts Service
 ✓
 ✓
 On request* On request
Emergency Parts Service
 ✓
 ✓
 ✓* On request
Refurbished Parts Service
 ✓
 ✓
 On request* On request**
Parts Repair Service
 ✓
 ✓
 ✓
 On request**
Parts Exchange Service
 ✓
 ✓
 ✓
 On request
Parts Test Service
 ✓
 ✓
 ✓
 On request
Preventive Maintenance Kits
 ✓
 ✓
 ✓
 On request
inventory Access™ Program
 ✓
 ✓
 On request* —
 Parts StepUp Service
 ✓
 ✓
 ✓
 ✓***
 Parts Root Cause Analysis Service
 ✓
 —
 —
 —

*Stock dependant – ABB stocks sufficient inventory at the end of the Classic phase to support anticipated demand during the Limited phase. The available inventory level is one of the criteria used to determine the timing for transfer to the Obsolete phase.
** Component availability dependant – ABB will continue to provide repair services until it is no longer technically feasible to do so due to the lack of component availability. 
*** Only available for Advant Master and Advant MOD 300
Please note: Some parts are common to more than one system, and therefore availability can differ from the above table.

Learn about the Lifecycle Policy
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