With the only purpose of providing valuable knowledge and understanding of what caused a hardware failure, our hardware design experts analyze your failed hardware, with access to laboratory and original design and test documentation. After the analysis has been performed, an extensive report is created and issued.
A repair of the failed unit is not included in the Parts Root Cause Analysis Service and, depending on the failure, this might not always be possible.
Services by Life Cycle state
Services availability depends on the product’s Life Cycle state.
Parts Root Cause Analysis Service
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This service is available for the following system families:
- System 800xA
- Advant Master
- Advant MOD 300