How do you perceive the difference between ABB and other IT companies where you have worked?
My perception is that in my previous jobs, I stuck purely to development and there was almost no contact with the customer. Everything was arranged by the project manager. At the time, I thought it was the right solution. However, after my experience at ABB, I have changed my mind. At ABB Operation Center (EUOPC), we are completely immersed in what we do. The better we arrange something, the better our performance. We communicate with the customer ourselves and can build a long-term relationship, which then makes it easier for us to work on the project itself. Thanks to direct communication with the customer, we can see why the customer requires a given functionality, what reason they have for it. In addition, the fact that we communicate with the customer has had a positive effect on my English language, which has improved a lot since then.