ABB's rapid service saved the day of a Finnish funfair and its visitors
After they found out that one of the ride's larger drives was hot, the fair's electrician called ABB right away. ABB quickly dispatched a service technician from its local authorized value provider, FC Automation. Having inspected the drive, he recommended ABB's Drive Exchange service as the most suitable solution and ordered it from the company's Helsinki office immediately.
The managing director of Suomen Tivoli, Lulu Sariola, was both impressed and relieved: "We got the help we needed very quickly. Of course, we were in Kuopio, which is quite some way from Helsinki, but a taxi brought us the spare parts quickly. Everything went very well."
If you are interested to hear more about Suomen Tivoli's incident, please check the video and the case note below.