Protect your system with service and support

Your facility has to run every day, all day, and ABB’s service and support is there whenever you need it. From free 24/7/365 technical phone support to ABB partners with industry expertise who provide local support, including troubleshooting and system diagnostics, we can help keep your system running smoothly.

Who you choose matters.

Reducing Total Cost of Ownership

The purchase price of a product is only the beginning. Many things can impact the total cost of ownership, including how reliable the system is and how efficiently it runs. With tools that monitor both onsite and remote assets to minimize unplanned downtime, you can analyze your system and improve efficiency. ABB remote monitoring solutions provide visibility to the critical characteristics of your system, enabling you to keep tabs on the overall its health and reliability. By tracking month to month performance, changes in the efficiency of operation can be identified and leveraged to maximize uptime and enable solid maintenance and capital decisions. In addition, we offer local or cloud-based storage of that data for easy access or backup.

ABB also offers a variety of product care options that will maximize the life of your investment, from preventative maintenance plans to extended warranty coverage.

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Leverage local expertise for your success

ABB is an industry leader when it comes variable frequency drives, harmonic mitigation, bearing currents, motors, instrumentation and more. Leverage our local industry expert water and wastewater channel partners to achieve the most efficient and effective solutions tailored to your specific needs. ABB can also provide local expertise and technical know-how to keep your systems running through our network of service partners.

Experts will work closely with you to address existing operational challenges as well as to develop proactive strategies, such as preventive maintenance, that will keep your facility running smoothly well into the future. If unexpected issues do occur, leverage our free 24/7/365 technical support to get things back to normal as quickly as possible.

Who you choose matters.

Getting the most out of your product investment

DriveCare offers a wide range of service agreements that provide a support plan for the drives installed in your facility with options for spare parts, preventative maintenance, and labor. These plans are based the age and condition of your drives to help extend their life and control maintenance costs, providing piece of mind and a solid support plan that maximizes your investment.

Who you choose matters.

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