Metals technical support

Expert support through an extensive network of service centers. In emergencies or during scheduled shutdowns, we will quickly repair and service your equipment.

Repair and refurbishment of electronic boards and other components provide an economical alternative to purchasing spare parts.

ABB's repair and refurbishment services for electrical and mechanical components are ISO 9001:2008 certified and meet the original equipment specifications. Cycle time for repairs is typically less than two weeks and emergency repairs can be completed in as little as one day.

Every repair item for both ABB and qualified non-ABB products and systems carries a minimum warranty, with many products carrying a full 2 year warranty
 
Order parts and repairs online
Obtain convenient access to web-based parts and repairs order processing, pricing and availability. Register to receive a free user account at:


Troubleshoot more effectively with remote ABB technical support

Virtual remote support for service is a collaborative application that connects remote ABB experts and field personnel, offering live instruction and guidance using augmented reality technology. This solution:

  • Simplifies maintenance
  • Reduces downtime
  • Increases equipment effectiveness
  • Improves safety
  • Expands the technical knowledge of your workforce

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