The next-generation SmartTracker, a cutting-edge digital solution designed to transform how uninterruptible power supply (UPS) systems are monitored and managed, makes UPS monitoring faster, smarter, and more intuitive. Building on the success of its predecessor, it offers enhanced usability, advanced analytics, and a scalable architecture tailored to meet the evolving needs of critical infrastructure operators.
SmartTracker delivers 24/7 remote monitoring, instant alerts, and data-driven insights that empower customers to make better decisions and ensure operational continuity.
“This second generation of SmartTracker reflects ABB’s commitment to continuous innovation and customer-centric design,” says Sébastien Surply, Head of Power Protection, ABB Electrification. “We reimagined the user experience to make UPS monitoring faster, smarter, and more intuitive, empowering customers to make better decisions and ensure operational continuity.”
The next-generation SmartTracker, a cutting-edge digital solution designed to transform how uninterruptible power supply (UPS) systems are monitored and managed, makes UPS monitoring faster, smarter, and more intuitive. 
The next-generation SmartTracker, a cutting-edge digital solution designed to transform how uninterruptible power supply (UPS) systems are monitored and managed, makes UPS monitoring faster, smarter, and more intuitive.
Benefits of new-generation SmartTracker:
- Enhanced usability: A redesigned interface reduces clicks to root cause, speed's fault identification, and gives operators a clear fleet overview.
- Advanced analytics: Embedded analytics and support for predictive algorithms enable condition-based maintenance and early detection of potential critical trends.
- Scalable architecture: Cloud-first, modular design supports future AI-driven services and third-party integrations without service disruption.
- Geographic visualization: Global asset mapping displays key alarms and KPIs on an interactive map for faster diagnostics and coordinated responses.
- Flexible notifications: Role-based alerts delivered via email, SMS, mobile push and browser ensure the right teams are informed immediately.
- Plug-and-play deployment: Continued support for the ANC Network Card for rapid, secure connection and simplified roll-out.
- Cybersecurity-driven design: One-way communication architecture and hardened firmware preserve data integrity and operational continuity.
- Dedicated Mobile APP, refreshed for simplified navigation.
SmartTracker shortens incident response times, reduces unplanned downtime through actionable efficiency insights, and scales across sites and geographies for global customers. The platform builds on ABB’s proven approach to remote UPS supervision introduced in the original SmartTracker, offering a mobile app, extending those capabilities with enterprise-grade analytics and a more intuitive operator experience.
SmartTracker next-generation is now available for ABB UPS systems and complements ABB’s global service network and 24/7 technical support. The original SmartTracker and mobile app remain supported while customers migrate to the new platform for advanced analytics and enterprise-scale deployment.
