ABB’s Welcome Door Entry System – adding class, functionality and sophistication

ABB’s state-of-the art design and technologies in home automation are offering residents improved comfort and connectivity to their building environment.

Recently, ABB’s innovative intercom technology was installed at the Rivage Royale, one of the most famous and prestigious residential buildings located at Surfers Paradise on the Gold Coast, Queensland, Australia. It boasts 176 luxury riverside apartments spread over 30 floors with breathtaking views of the Pacific Ocean.


Until this year, residents had complained about the antiquated video intercom system they were forced to use to communicate to their visitors at the main entrance to the building. Now, thanks to the ABB Welcome Intercom System, residents enjoy crystal clear colour pictures with telephone quality audio when speaking to their guests.

ABB’s Welcome Intercom System offers many more features than a standard intercom system. The system offers IP capability allowing people to answer calls and open doors using their smartphone or tablet and can be fully integrated into ABB’s home automation systems. This means that by downloading the ABB-Welcome App, residents can now control their door station remotely from anywhere in the world (Internet access required) and with the full automation system they can adjust the lights, air-conditioning and so much more.

The system also includes an induction loop for the hearing impaired, and since it only uses two-wire technology for audio and video, it can be installed and maintained quickly and with ease.

ABB’s system was supplied and installed by N.A.S.A. Electronic Security Systems Pty Limited, one of ABB’s accredited and approved installation companies for the Welcome Intercom System.

The retrofit project at the Rivage Royale is now a flagship site for the Welcome Intercom system in Queensland for both ABB and N.A.S.A. Electronic Security Systems Pty Limited. The system is reliable and scalable to meet the demands of any type of building and can be easily upgraded to ABB’s Free@home for a future fully automated home solution.

“We chose to install the ABB-Welcome Intercom System at the Rivage Royale because we have always been happy with the performance, ease of use and superior quality of the ABB Door Entry System – Welcome,” said Norman , Managing Director of N.A.S.A. Security. “We are confident in ABB products and services, and know the company’s worldwide reputation for quality.”

“N.A.S.A. Electronic Security Systems is a system integrator that ABB decided to partner with to ensure the project was executed in the most timely fashion possible. Being a retrofit project meant we had to minimize downtime to avoid causing any discomfort to residents of the prestigious project. Commissioning and handover achieved in just three weeks.”

With the ABB-Welcome Intercom System and the ABB-Welcome App, all calls to the residence can be transferred directly a resident’s mobile device. This means you never have to miss a call to your front door no matter where you are in the world.

“When it comes to connecting new technologies to homes and buildings, ABB is setting new benchmarks in home automation and design,” David Sullivan, Local Sales and Marketing Manager, Electrification Products, ABB Australia said.

“Our portfolio of home and building automation solutions and services is providing customers with the ability to intelligently network their building, increasing the levels of comfort, flexibility, safety and energy efficiency.”


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