ABB opens state-of-the-art regional robotics Digital Operation Center in Malaysia

Digital Center supports ABB’s commitment to deploy digital robotic solu-tions for the connected factory of the future.

ABB today announced the opening of its first robotics Digital Operations Center in Malaysia, which will unlock the full potential of digital manufacturing and industrial robotics in the region.

Located in Subang Jaya, Selangor, the Digital Operations Center will offer all the benefits of the ABB AbilityTM cross-industry digital platform, which enables customers to securely integrate and aggregate their data, combine with wider industry data, apply big data and predictive analytics, and generate insights that can help them improve performance and productivity.   

Managed by a team of experienced engineers, the center will harness Industry 4.0 technologies including cloud computing, big data analytics and end-to-end connectivity to provide real-time monitoring and technical support for ABB robots across ASEAN countries as well as Taiwan and India.

“At the heart of the new center is the ABB AbilityTM digital platform. Our Connected Services monitor the health and performance of single robots or entire fleets. Today, we monitor over 7,000 connected robots in more than 750 factories worldwide to provide actionable intelligence that allows service experts to address issues that could lead to a costly unplanned stoppage before they occur,” said Laurent Maillefer, Vice President, Robotics and Discrete Automation, ABB Malaysia Sdn Bhd. “By combining our leading digital solutions with our proven experience and expertise in robotics, the team at the Digital Operations Center will help both large and small manufacturers in the region tackle a wide range of challenges, to improve productivity and profitability today, and to help them transition to the new connected era of manufacturing tomorrow.”  

“ABB’s decision to host this Center in Malaysia reaffirms our commitment to support the country’s growing digital ecosystem. Strategically located in the heart of Southeast Asia, Malaysia offers easy accessibility, economic diversity, excellent infrastructure and a growing pool of talent to support our needs,” said William Ng, Country MD, ABB Malaysia Sdn Bhd. “Our main priority is to develop local engineering capabilities to deliver the right level of response to drive ABB’s leadership in digital technologies for industries in the region.”

Commending ABB on the milestone, YB Datuk Darell Leiking, Minister of International Trade and Industry, Malaysia, said, “I would like to express my appreciation to ABB for establishing a truly leading-edge robotics digital operation center which is fitting and timely as Malaysia stakes its claim as the region’s rising manufacturing powerhouse.”

To enable a supportive ecosystem to accelerate Malaysia’s adoption of Industry 4.0, ABB Malaysia and InvestKL signed a Memorandum of Agreement (MoA) for collaboration in areas of mutual interest at the same event.

Muhammad Azmi Zulkifli, Acting Chief Executive Officer, InvestKL said,  “ABB’s technology pioneering in robotics has been growing substantially in Greater KL and we are honoured to be part of today’s milestone.  With this MoA, we will work together in  strengthening ABB’s supply chain by shaping a  stronger collaboration with local SMEs. We will also support ABB on their regional growth journey in building their high skilled talent pipeline through our Malaysia Global Talent(MGT) programme and other industry-academia facilitation.“

InvestKL is an investment promotion agency under Ministry of International Trade and Industry, tasked to attract large global multinationals with high-value activities to establish their regional business hub in Greater Kuala Lumpur, and strategically grow their business in Asia.

Greater Kuala Lumpur is Malaysia’s primary facilitator for trade and has many advantages such as pro-business Government, investor-friendly business environment, great quality of life, robust talent pool, well-developed infrastructure and connectivity.  Renowned for its world-class infrastructure, Greater Kuala Lumpur has become the preferred location for investors in sectors such as consumer technology, smart technology, healthcare, industrial automation, engineering services, energy and renewables and industry 4.0 activities.

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader with a comprehensive offering for digital industries. With a history of innovation spanning more than 130 years, ABB is today a leader in digital industries with four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by its common ABB Ability™ digital platform. ABB’s market leading Power Grids business will be divested to Hitachi in 2020. ABB operates in more than 100 countries with about 147,000 employees.

ABB Robotics is a pioneer in industrial and collaborative robots and advanced digital services. As one of the world’s leading robotics suppliers, we are active in 53 countries and over 100 locations and have shipped over 400,000 robot solutions for a diverse range of industries and applications. We help our customers to improve flexibility, efficiency, safety and reliability, while moving towards the connected and collaborative factory of the future.


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