Warranty handling team is deputing GSC FI Customer Service team today (Fri 15.11) from 3 p.m until 6 p.m. If you have something urgent, please contact Anne Aaver (anne.aaver@ee.abb.com) and Kersti Oja (kersti.oja@ee.abb.com).
The 24-hour spare part emergency can be reached at tel. +358 10 22 27100. In case of an emergency, you can contact our 24/7 spare part emergency service by calling our call center +358 10 22 27100. If the call center has problems finding the correct service, you can refer to "FIDSE" (=a unique key word to our contact card). The emergency service fee is 600€ per case (incl. four hours of work).
Kind regards,
Satu Kaukaranta
